Improvements are the Equivalent of One Extra Day Per Week Per Person
PlanView customers enjoyed an average resource utilisation increase of 17.7 per cent as a direct result of implementing PlanView, according to a recent survey of users of Professional Services Automation (PSA) solutions by the Aberdeen Group. Out of the nine PSA vendors whose users were surveyed, PlanView had the highest resource utilisation increase (the survey average was 8.1 per cent).
"The main goal in PSA deployment is increased resource utilisation, together with better financial management," said David Hofferberth, Research Director with Aberdeen who oversaw the survey. "PlanView customers reported the most-impressive results we had in that category."
PlanView users also credited the vendor's streamlined electronic time and expense capturing for invoicing with reducing their billing cycle times by an average of 4.0 weeks, another high ranking for the survey (the survey average was 1.6 weeks). Reducing billing cycle times increases cash flow and improves profitability. Of other significance, the largest percentage of survey respondents were PlanView users, who comprised both externally focused and internally focused IT services organisations.
PlanView customers achieved their utilisation improvements through integrated scheduling, reduced administrative processes, and improved knowledge sharing and collaboration.
"I am happy to finally see an industry study that quantifies the benefits our customers are reporting to us," said Patrick Durbin, PlanView's President and CEO. Speaking of how a 17.7 per cent resource utilisation increase affects Return on Investment (ROI), Durbin stated, "Saving a day a week per person is an extraordinary productivity gain. PlanView customers can recoup their expenditures in implementing our software in weeks or months, which is an easily justified ROI."
About the Report
The Aberdeen Group PSA User Survey can be ordered from Aberdeen at its website at http://www.aberdeen.com or by calling 617-723-7890 in the USA. The Aberdeen profile on PlanView containing an excerpt of PlanView results from the PSA survey can be downloaded for free from the PlanView website at http://www.planview.com .
About Aberdeen Group
Since 1988, Aberdeen has been a leader in providing market analysis and positioning services that help business technology suppliers meet the challenge of establishing leadership in fast-changing markets. Aberdeen is headquartered in Boston, MA, and has research centres in Palo Alto, CA, Fort Collins, CO and Amsterdam, the Netherlands.
About PlanView UK
PlanView's web software improves how an organisation plans, manages, tracks and shares work and resources optimising performance and strategic value across the enterprise. Automating processes to put the right people on the right work.
PlanView is the world leader in integrated project, service and resource management software and services to Global 3000 organisations. Allied Irish Bank, Allianz, ALLTEL Information Services, BancTec, Deloitte & Touche, Discover Financials, EDS, Ernst & Young, Reuters, and others make up the 300 clients who have licensed more than 175,000 copies of PlanView Software. The company has headquarters in Austin, Texas, with field offices throughout the US, and with major centres in Europe including Germany, the UK and Italy.
PlanView (UK) Ltd has its headquarters in Reading, Berkshire and operates throughout the UK and Ireland. Visit www.planview.com for more information or PlanView’s portal site at http://www.myplanview.com .
PlanView is a registered trademark of PlanView Inc. All other trademarks are acknowledged.
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