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- Further optimization needed along Last Mile wireless link to reduce cellular network operator losses and to enable delivery of new generation services -

2 May 2002, London, UK - Calls lost along the ‘Last Mile’ link cost UK cellular network operators in excess of £100 million in lost traffic revenue last year, according to Actix, the leading developer of network testing and optimization solutions. Actix believes that cellular network operators must invest more effort into improving Last Mile performance if they are to boost profitability and enable their networks to meet the challenge of delivering new generation services.

The Last Mile describes the wireless link between the network operators’ base station and the subscriber’s mobile device. It is the weakest link in the mobile network and from its experience of working with over 60 network operators, Actix estimates that 90% of dropped calls occur here. New generation services must also travel through the Last Mile, so a delicate balancing of resources is required if serious degradation of service, such as connection and service continuity problems, are to be avoided.

Rob Dobson, CEO of Actix said: “Mobile network operators’ profitability can be significantly impacted if sufficient attention is not paid to the integrity and performance of the last mile. An effective optimization programme will not only help lift operators’ profits but will also ensure that they can deliver the quality of services their customers demand. In the case of new generation technologies optimization solutions play a key role in getting the new networks up and working in the first place; fine tuning service delivery to subscribers is the next stage in the process.”

Operators and infrastructure vendors have learned from the problems encountered with CDMA and 2.5G/GPRS networks. With the rollout of GPRS, operators encountered numerous issues regarding interoperability and 3G as an environment is considered to be significantly more complex.

Actix gained valuable experience with the roll-out of new standards having worked will all the main network operators in the States, including Sprint, Verizon and US West, during the role out of CDMA technology. As CDMA provides the underlying technology of 3G, Actix is well qualified to help operators roll out their new 3G services.

- Ends -

About Actix

Actix is a privately-held company, founded in 1991, which has established an international reputation for developing market-leading performance optimization and analysis tools for all major digital and analogue mobile cellular technologies. Actix has over 60 operator clients and over 1,000 engineers use its solutions in 20 countries.

About Actix Solutions

Actix Solutions centre on network performance optimization and decision support. They address a wide range of applications, including: performance troubleshooting; problem diagnosis and analysis; verification; network comparison for bench-marking; and competitive analysis.

These extremely versatile, PC-based software solutions give engineers, technicians and operations management staff a transparent view of network performance, both of home and competitive networks. The latter enables operators to protect their subscriber base and exploit gaps in competitive services.

Actix Solutions analyze network performance data from all mobile technologies, including: IS-136, GSM, iDEN, GPRS, TETRA, CDMA and WCDMA, addressing such factors as: hand-over, coverage and capacity, frame error rates and dropped calls, all of which can be monitored and displayed, along with other relevant performance parameters.

Media and press enquiries to:

Nick Spencer/Gino Mainolfi
tel: 01344 873445

*Note to editors:

The figures quoted are based on a recent Oftel report that outlines operators’ revenues. The figures quoted in this release have been amended to reflect traffic revenue only, as distinct from monthly line rental and inclusive calls. A recent PricewaterhouseCooper press release estimated that mobile operators are losing as much as ten percent of their revenue through the Last Mile.



Market information, Mobile Update, Jan 2002

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