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Information Builders implements WebFOCUS reporting solution for
global leader in medical device industry

London, UK – 3 April 2002 – Information Builders, a leader in business intelligence excelling in real-time information delivery over the Web, has implemented a WebFOCUS reporting system at Tyco Healthcare. The reporting system delivers daily customer and product information to the company’s 150 UK sales staff and has already provided Tyco with a significant return on investment since its implementation.

Tyco Healthcare, a division of TYCO International, is a multi-billion dollar global leader in the medical device industry. In the UK alone, sales are now approaching £150 million per annum. Tyco services over 2,500 UK hospitals as well as numerous other medical and nursing facilities so it needs to provide its sales force with up-to-date information on their sales and orders.

In order to do this Tyco selected Information Builders’ WebFOCUS. The company needed an easily deployable and cost effective reporting solution, which would grow with the business. Tyco has expanded rapidly through significant acquisition activity, so installing a web-reporting solution, which would enable new companies to be integrated easily was imperative.

“Accurate and up-to-date information is essential in today’s highly competitive healthcare market,” said Gavin Sorbie, Information Manager at Tyco Healthcare. “Information Builders’ WebFOCUS system was chosen to provide an automated solution to meet our reporting needs. This was a hugely cost effective investment and benefits were achieved in a remarkably fast time.”

Tyco sales forces and office based staff can now access additional data and reports via their Intranet and provide customers with fast responses to any queries on sales and current orders. The system has shown that it can cope easily with restructuring and reorganisation following acquisition activity without the need for additional investment.

“WebFOCUS has been tremendously useful to us,” said Gavin Sorbie. “We now have truly reliable access to our sales and customer data across the whole company via a very cost efficient and powerful system. Our return on investment from WebFOCUS has been measured in a matter of weeks rather than years.”


About Information Builders

Information Builders provides its customers with robust business intelligence, specialising in real-time information delivery over the Web. Headquartered in New York, Information Builders helps companies and government organisations improve their mission-critical operations by transforming data into usable information and delivering it to employees, managers, partners, and customers through the Internet. With the award-winning WebFOCUS solution, Information Builders delivers information for more than 11,000 global customer sites, including most of the Fortune100 and all U.S. federal government agencies. The company employs 1,900 people worldwide and generated revenues exceeding 0 million in 2001.

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Press Contact:

Sonia Panchal/Magdalen Bush
Citigate Communications
Tel: 020 7535 9954
Fax: 020 7535 9998

Donna Land
Information Builders
Tel: 020 8982 4700

This press release was distributed by ResponseSource Press Release Wire on behalf of Citigate Communications (London) in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit