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Cambridge, UK, 17th May 2002. C3, Europe's leading supplier of
Windows-based converged communications platforms for call handling and
e-business, announces today that it has launched a Disaster Recovery Service
for Service Providers and large corporates running converged communications services such as IVR and messaging.

The new service will be run from C3's new Disaster Recovery Centre at its
offices in Cambridge. The Centre will provide a telephone exchange with a
large number of inbound and outbound telephone lines, a high bandwidth
Internet connection, UPS, SNMP, Alarm monitoring and dynamic updates of live
applications and databases.

"Our new Disaster Recovery Service will mirror services operated by customers and provide business continuity on a 24 x 7 x 365 basis at a cost effective price. There is also a considerable marketing advantage to many in having this type of provision in place"" explains John Wood, Sales and Marketing Manager, C3.

In the event of a total equipment failure due to terrorise attack, natural
disaster or network failure, subscribers to C3's new Disaster Recovery Service can automatically route traffic to C3, thus avoiding the need to replicate their own infrastructure at a second, geographically-remote location. The C3 Disaster Recovery Service reduces this expense and provides the necessary procedures and management to ensure situations are dealt with as smoothly as possible. The Centre has the capacity to provide Disaster Recovery Services for multiple customers simultaneously.

As part of the service, data must be routinely transferred. Detailed
Activation and Restoration Plans must also be agreed between the customer
and C3. C3 will appoint Disaster Recovery personnel responsible for
supervising all aspects of disaster recovery plans and who are fully
conversant with the agreed plans. Disaster Recovery personnel will also
provide a single point of contact throughout the Disaster Recovery process.

The new Disaster Recovery Service is available to all C3 customers.

About C3

C3 is a leading supplier of Windows-based converged communications platforms
for call handling and e-business applications. The company has installed
over 200,000 lines of converged communications technology worldwide for
calling card, IVR, Audiotex, automated attendant, emergency response,
contact centre and voice mail since 1990. C3 is based in Cambridge, UK.

For more information, visit the company's Web site at

For enquiries, please call:

Susan Hunt, C3, Tel: +44 (0) 1223 427700 email:

Michael Gray, Gray Associates Ltd. Tel: +44 (0)20 8744 9168 email:

This press release was distributed by ResponseSource Press Release Wire on behalf of Gray Associates in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit