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Cable & Wireless extends value-added services portfolio for service providers

Cable & Wireless, the global telecommunications group, today (22 May 2002) announced an agreement with the billing and customer management specialist, Software 360, to offer sophisticated internet-based customer management solutions for voice and content services. These solutions will provide resellers, content providers and internet service providers with more effective ways to bill for content.

Software 360 provides companies with the flexibility to bill for any type of transactions whether they are duration, unit, event or usage-based. It can present voice, data, mobile and internet transactions as a single combined invoice.

Cable & Wireless will offer Software 360's solution as a managed service using its global hosting facilities, starting with Swindon, UK.

Cable & Wireless and Software 360 will jointly market this service to Cable & Wireless' global customer base, as well as to new customers. This agreement is one of several Cable & Wireless has signed with value-added service providers to develop the breadth of services it offers to its growing customer base. Other agreements have been made with the Tornado Group, Quios and Centrinity to offer solutions for digital media delivery, real-time messaging and unified messaging respectively.

"By working with experts in their respective fields, such as Software 360, we are able to offer our customers a range of first-class components, tightly integrated with our broader portfolio," said Andrew McGrath, President, Service Providers, Cable & Wireless. "We have identified a strong need for flexible billing solutions, especially among IP-based providers seeking new ways to bill for content easily and profitably."

"We are delighted to be collaborating with such a strong and global industry player as Cable & Wireless," said Mark Packham, Director at Software 360. "This will give us access to its extensive customer base in all parts of the world. We are confident that the managed billing solution, based on Cable & Wireless' ultra-reliable and secure infrastructure, will provide a highly desirable proposition for service providers."

Ends

About Cable & Wireless

Cable & Wireless is a major global telecommunications business with revenue of over £5.9 billion (US.6 billion) in the year to 31 March 2002 and customers in 70 countries. The company consists of two core and complementary divisions: Cable & Wireless Regional and Cable & Wireless Global. Cable & Wireless Regional offers a full range of telecommunications services in 33 countries around the world. Cable & Wireless Global's focus for future growth is on IP (Internet protocol) and data services and solutions for business customers. It has developed advanced IP networks and value-added services in the US, Europe and the Asia-Pacific region in support of this strategy. With its financial strength and the capability of its global IP infrastructure, Cable & Wireless holds a unique position in terms of global coverage and services to business customers. For more information about Cable & Wireless, go to http://www.cw.com

About Software 360

Software 360 was established to provide a unique business solution to companies operating in the medium telecommunications market, within the Reseller and Small Switch Owning Carrier environment, to provide a complete billing software solution.

The "Full Circle" billing and customer management product extends the abilities of traditional billing applications through its ability to deliver the software to any desktop user.

Full Circle provides "end to end" functionality for the operator, ensuring a totally integrated software system. Full Circle can handle duration based, usage based, unit based and event based transactions.

Full Circle incorporates the unique "Atomic Framework" development delivery module, which sorts input dynamically (i.e. Is Data Driven). Information is added, changes occur, updates are created, minimizing input time. Furthermore, the Atomic Framework assists in eliminating operator error, greatly reducing cost of ownership and dramatically speeding up time to market. Our exciting Web-based Billing and Customer Management System awaits your evaluation.

For further information, please contact:

Tara Salgado/Katherine Smailes
Cable & Wireless
Tel: 020 7315 4184/3564
Email: tara.salgado@cw.com
katherine.smailes@cw.com

Henny Valder
Brodeur Worldwide (for Cable & Wireless)
Tel: 01753 790700
Email: hvalder@uk.brodeur.com
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