Sony Jumps Onboard as BroadVision and speed-trap Form Alliance to Deliver Real-Time User Experience Measurement on the Web
BroadVision and speed-trap launch Prophet-BV, delivering speed-trap’s unique real-time observation and measurement of User Experience and User Journey capabilities to Broadvision customers. Sony Broadcast and Professional Europe are first to sign up for this groundbreaking solution.
Newbury, Berkshire July 15th, 2002 speed-trap Limited, the client-side journey analysis experts, today announced their alliance with BroadVision to provide real-time observations and monitoring of User Experience and User Journey to Broadvision users.
This new solution (Prophet-BV) harnesses the unique client-side architecture of speed-trap’s technology to gather real-time information about how users interact with a web site and their exact experience and journey. Once deployed, this system makes the pages of the site self-monitoring, and in this way, the site owner is able to collect information on any aspect of the use of the site. This information can then be returned to the owner via a powerful visualisation and reporting system. Reports can be as simple as click-maps, showing which elements on the page are being clicked most. Then you can drill down to view the mouse trails of an individual user, or even, using the systems
VirtualVideo™ capability, replay the exact interaction and experience of any visitor to the site – and all of this capability is provided without impacting the user’s privacy and with complete anonymity.
Prophet-BV is a unique tool in the market place - It is able to capture and deliver complete information on interactions and experience of every visitor who passed through a BroadVision website, providing the site owner with complete in-context information in as much detail as they wish.
Sony Broadcast and Professional are first to recognise value of combined BroadVision and speed-trap
“Sony Broadcast and Professional Europe have been using Broadvision since the beginning of 2000, - to provide content-rich internet and profiled extranets for our customers and channel partners,” said Derry Newman, CIO of Sony Broadcast and Professional Europe. “To further develop our service we have been looking at tools that could improve our understanding of the customers’ experience. We came to the conclusion that speed-trap combined with Broadvision could provide significant benefits. Set-up of the tool is currently in progress. We are pleased to see that Broadvision and speed-trap have a similar opinion and have formed this alliance.”
Ian Turner, VP of Operations for BroadVision in Northern Europe commented, “I am delighted that we are able to announce our alliance with speed-trap. Our customers will benefit from a BroadVision-specific version of Prophet and will very quickly be able to observe, in real-time, every object, action and page on their site without any changes to their existing code.”
Graham Skelton, CEO of speed-trap commented, “speed-trap has always occupied a unique space in the market and this endorsement from BroadVision recognises the business value of Prophet-BV. BroadVision customers have some of the most successful and dynamic websites in the world and I am delighted to be able to work with such an esteemed user community.”
BroadVision’s (Nasdaq: BVSN) enterprise business portal applications create immediate business value by transforming the way organisations do business -- moving relationships to a personalised, self-service model that enhances growth, reduces costs and improves productivity. Leading global companies use BroadVision as the basis for their enterprise business portal initiatives -- using the web and wireless devices to unify and extend an enterprise’s applications, information and business processes to serve its employees, partners and customers in a personalised and collaborative way.
speed-trap is the client-side data collection company. The Company provides technology and solutions that provide accurate, real-time and complete data on the interactions between customers and their web sites and browser-based applications. This unique view of visitor experience and customer journey, provide valuable insight into how well your on-line assets are meeting your objectives.
speed-trap’s unique and patented client-side data gathering technology provides insight and data, which is being used by on-line organisations to drive and monitor their on-line marketing activity including the monitoring, measurement and management of their on-line business. This includes applications such as campaign management, customer segmentation, customer experience monitoring and performance measurement. Other customers are using the technology to monitor key business metrics and drive real-time, anonymous personalisation and content management systems.
speed-trap was founded in January 2000; specifically to exploit its now patented technology. speed-trap is based in the UK with headquarters in Newbury, Berkshire. See www.speed-trap.com for further information.
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