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The Senior Hargreaves ductshops have a new man in charge. Ian Frost is the new general manager who joins Hargreaves after several years in the building materials industry including six years with Dale Joinery. Starting as marketing manager and progressing to sales and marketing director Ian tripled sales in his time at Dale, a performance he is keen to repeat at Hargreaves.

"We start with a solid business founded on traditional engineering values and staffed by competent and committed people. Change will be evolutionary and will reflect customer needs. I am working my way round the depots, meeting customers and listening carefully to what they like and dislike. This will feed into a plan for change that will improve customer service and create a more challenging and rewarding situation for our own people," he explained.

Over the coming months plans will be implemented to improve ductshop presentation, stocking and service levels. In the medium term Hargreaves will be seeking to extend the range of products on offer and improve geographical coverage.

Born on the Wirral, Ian now lives in Chester, but maintains his links with Merseyside and is a fanatical Liverpool FC supporter.

More information: Kevin White, Senior Hargreaves, Tel. +44 (0)161 764 5082 Fax. +44 (0)161 762 2336 E-mail: kevin.white@senior-hargreaves.co.uk Web: www.hargreaves-ductwork.co.uk

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