Surrey-based Vodat Solutions has selected billing specialists Aurora UK to manage the company’s converged billing across its IP, voice, mobile, video and unified messaging services. The company is one of many in the UK to take advantage of Aurora’s outsourced billing service aimed at the new breed of IP, mobile and virtual service providers, and will enable Vodat to provide customers with unified electronic bill presentment for multiple converged services without the costs of deploying a full-scale, internally managed billing solution.
With the growing demand for its IP services it was becoming increasingly difficult for Vodat to manage the complex billing of its multiple services with its existing system. The company evaluated a number of solutions providers, specifically looking for a solution that would give its customers a quality billing service together with online access to up-to-date usage and management information for analysis via the Internet.
Alex Waterman, Managing Director of Vodat Solutions, said, “We were very impressed not only with Aurora’s obvious billing capability, which is widely respected in the sector, but how they have recognised the need for a smaller footprint solution for the new generation of IP and virtual services provider like Vodat. Their outsourced service will enable us to provide a professional and flexible billing service to our customers over the Web that rivals that of the larger players, at a fraction of the cost of acquiring our own large-scale billing solution and without any costly infrastructure investment or maintenance.”
Ian Atkins, Director of Aurora UK, said, “We’re delighted to be working with Vodat to help them make billing a value-added service to their customers. Vodat is an innovative IP player with an excellent offering, and being able to better manage their converged billing through ourselves will give them the back-office efficiency they need to maximise their revenue flow, plus cutting-edge competitive advantage.”
To provide the service Aurora will remotely collect Vodat’s billing data from the company’s IP servers and automatically load it into a dedicated billing system at the company’s management centre in Chatham, Kent. Vodat’s service staff will be able to access this system via the Internet to enter and amend customer details, pricing information and add new services. Aurora’s solution calculates and presents a single unified monthly bill for all subscribed services. Statements are despatched both as paper bills and made available online to Vodat’s customers via a secure Customer Log-In Section on Vodat’s Web site http://www.vodat.co.uk Also included within the service is access to Aurora’s specialist billing expertise and back-up support.
Resellers of Vodat’s solutions and services will also be able to offer the online bill presentment to their customers as an own-branded service. Companies interested in becoming a Vodat reseller should contact Alex Waterman on 0870 225 9080.
Notes to the Editor:
Vodat Solutions Ltd., based in Nutfield, Surrey, is an innovative integrator and provider of IP and converged voice and data network solutions and support services. Established in 1999 the company works in partnership with major communications providers such as BT and Fibernet and leading IP software suppliers across Europe to offer highly cost-effective IP services to customers that include Wards Solicitors, the AcNet Partnership group of accountants and construction companies Willmott-Dixon and Timberwise.
The Vodat Managed Service enables companies to create a single network for voice telephony, data and Internet that is fully managed remotely. As well as reducing network infrastructure costs by as much as 60% the service, which is targeted at smaller companies that stand to gain the most from its affordability, also enables companies to deploy value-added applications such as unified messaging and video conferencing via IP to increase business productivity and improve efficiency.
More information on the Vodat Managed Service, company and portfolio of services can be found at http://www.vodat.co.uk
Aurora UK is a privately-owned company founded in 1996 to provide specialist billing and management information systems to the deregulating telecommunications industry. Today the company’s market-leading Affinity platform and bespoke solutions have been deployed by carriers, resellers, banks and mobile operators across the UK, Spain, France, Belgium, Luxembourg, Germany and Switzerland.
More information on Aurora UK and its range of billing solutions and services can be found at http://www.aurora-uk.com
For further information please contact:
Tel: + 44 (0) 1634 666693
11C Sherwood House
KENT. ME5 9UD.
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