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Recognises ongoing commitment to training and development and gives Sterling Commerce a competitive edge

London, 23rd January 2003 – Sterling Commerce, leading provider of business integration solutions, has been awarded the prestigious Investors in People standard for its ongoing commitment to the training and development of its staff. Gaining this UK award underlines the keen business advantage Sterling Commerce has over other market players as the company’s recruitment, training and development are aimed at continually improving sales targets and profitability.

The Investors in People standard is a benchmark against which organisations are assessed for their best practice and commitment to real and ongoing employee development. It is also a business tool that will lead to improved company performance and competitiveness.

Throughout the assessment, Investors in People reported that Sterling Commerce demonstrated a clear understanding of organisational issues facing businesses and the implementation strategies required to address them. The company was especially commended for the depth of commitment to employee development at management level. Numerous staff members interviewed stated that mentoring by their direct line management enabled them to develop their skills to provide a better service to customers, and enhanced their job satisfaction and career opportunities.

Sterling Commerce was also commended for its approach to communications which empowers staff to discuss work issues with management, ensuring optimum performance and the smooth running of the business. This type of partnership between company and staff is one that Investors in People believes is essential for a modern organisation to succeed against market rivals.

Dave Robinson, Senior Vice President of EMEA at Sterling Commerce says: “Gaining this esteemed award is a ‘win-win’ situation for both the company and our people. Our staff improve their own performance, skills, knowledge and abilities, which is a very tangible business weapon, and the company gains strength from the wealth of talent it houses – a truly symbiotic relationship”.

Mireille Airault, Senior Director of Human Resources for EMEA at Sterling Commerce added: “It is encouraging to know that both externally and internally we are recognised as a quality employer with quality people. People are at the heart of our success and at Sterling Commerce everybody is encouraged to progress further. It doesn’t matter how much time or money an organisation invests in other activities; it’s what people do that ensures success”.

The assessment began with an initial planning meeting highlighting four areas of competency and setting overall aims and objectives, followed by an on-site assessment including 15 staff interviews. Finally, a report promoting the key findings was compiled to reflect the company’s achievements and identify areas for continued improvement.

Investors in People key principles are:


Commitment to invest in people to achieve business goals


Planning how skills, individuals and teams are to be developed to achieve these goals


Taking action to develop and use necessary skills in a well-defined and continuing programme tied directly to business objectives


Evaluating outcomes of training and development for individuals' progress towards goals, the value achieved and future needs.

Ruth Spellman, Chief Executive at Investors in People UK says: “Sterling Commerce demonstrated the high level of commitment and understanding required to develop its staff and recognised necessary improvements across the business. We praise their achievements wholeheartedly. I strongly believe that achieving the standard will improve their business performance and competitiveness, through a planned approach to setting and communicating business objectives and developing people”.

About Investors in People

The Investors in People Standard provides a flexible framework for organisations to develop best practice in people management. The standard helps organisations to adopt principles and establish procedures for the development of their employees that will designed to lead to improved business performance and competitiveness. In order to achieve the Standard organisations have to demonstrate that they are committed to real and on-going employee development. Investors in People UK calculates that at present over 29,000 UK organisations have been recognised by the Standard as an Investor in People.

For further information about the Investors in People Standard visit the website:

or call 020 7467 1900.

About Sterling Commerce

Sterling Commerce is one of the world's largest providers of business integration solutions. For more than 25 years, thousands of customers have depended on our expertise to help improve business metrics. Our reliable software and services help customers improve current or deploy new business processes through the integration of applications, external partner systems and people. Sterling Commerce is an SBC Communications Inc. company. For more information, visit

For media enquiries please contact:

Willemijn Steegenga

Sterling Commerce

+31 (0) 20 560 5794

Jacquelene Hopwell / Yuki Geali

Nelson Bostock Communications

Tel: +44 (0)20 7229 4400

This press release was distributed by ResponseSource Press Release Wire on behalf of Nelson Bostock Unlimited in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit