Cims Limited, is a leading provider of marketing strategy, loyalty & support programs, and credit card protection services for European financial institutions. Across Europe an estimated 16.3 million banking customers use Cims-designed checking accounts and membership products. Sterling Commerce was approached by Cims to establish a single communications portal to receive all new account application information directly from its network of 50 partner banks across 22 countries in Europe.
The Business Pain
Initially it was proposed that each bank in the Cims network would transfer new account application information to the local country branch, where this data would then be passed on to the UK via the Cims WAN. However, the requirements for central control and the need to provide flexible communication channels to their trading partner community meant Cims had to look for an alternative that could meet their customer’s specific needs.
Sterling Commerce recommended its Connect:Enterprise® integration solution, to enable Cims to transfer high volumes of secure financial and personnel data from its various banking customers across Europe via the internet, to Cims head office in the UK. In addition the business integration solution provided management and communication services and an audit trail to enable the tracking of data movement throughout the enterprise.
Connect:Enterprise provides secure collection and distribution of data through open communication protocols such as FTP, HTTP, OFTP, Async and Bisync. It stores data in a secure repository and provides internet-strength cryptography and authentication between the Cims UK head office and 50 European financial institutions. The solution manages the flow of information throughout business processes, and extends legacy systems to internet applications and users securely and reliably.
With the implementation of the Sterling Commerce integration solution Cims has gained a robust, highly intelligent file transfer system that satisfies the strict security demands required for transferring financial data and confidential information between its complex financial community network across Europe.
In addition it has guaranteed end-to-end transmission data security, and the capability to archive and track all data transfers, enabling companies to retransmit and audit communications - from anywhere within the European network of financial institutions.
Sterling Commerce successfully provided Cims with a flexible, secure, reliable integration system with multi-protocol capabilities to create a E-Business communications infrastructure for its pan-European client base which optimises efficiency and reduces costs.
David Prowen-King, Strategic Network Analyst at Cims said: “The key driver for the Cims implementation of Sterling Commerce’s integration system was our need to provide a secure platform on which to communicate business information securely and reliably within and between our European financial customers. With this installation we are satisfied we have achieved a seamless and secure information exchange that will accommodate our business partners and all of the data communication requirements.”
Today, as customers like Cims explore new ways to improve business performance via the Internet, Sterling Commerce continues to innovate its software and services to further the global adoption of e-commerce while offering its customers strategic solutions that leverage existing technology.
With more than 25 years of experience, Sterling Commerce is a recognised pioneer in business-to-business commerce and business process management. More than 50,000 companies throughout the world rely upon Sterling Commerce to overcome the business and technological complexities associated with integration to decrease costs, increase profit margins, achieve faster production cycles and improve customer satisfaction.
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About Sterling Commerce
Sterling Commerce is one of the world's largest providers of business integration solutions. For more than 25 years, thousands of customers have depended on our expertise to help improve business metrics. Our reliable software and services help customers improve current or deploy new business processes through the integration of applications, external partner systems and people. Sterling Commerce is an SBC Communications Inc. company. For more information, visit
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