What?:Apropos win Highly Commended Award for Best Call Centre Solution - Apropos Version 4.
Where?:Voice Europe 98
When?:Thursday 22nd October 1998
Thursday 30th October 1998: Apropos Technology, a leading developer of enterprise call centre management software, was presented with a Highly Commended Award as first runner-up in the Best Call Centre Solution category for its Apropos Version 4 software.
This year there were four categories with the two largest being 'Best Call Centre Solution' and 'Best Leading-Edge Development'. Over 70 companies entered their products for an award and the judges visited the stands at Voice 98 of the 24 companies that were short listed.
Baroness Dean, Chairman of ICSTIS the Independent Committee for the Supervision of Standards of Telephone Information Services presented the Award to Apropos' Managing Director International, Richard Brown with the preceding statement:
"The first runner-up for a Highly Commended award is Apropos and the product is Apropos Version 4, which provides comprehensive management of inbound communications for all customer interactions, including voice, fax, e-mail and Web access. The judges selected Apropos because of their exceptionally comprehensive agent and call centre supervisor management reporting capabilities. In addition they were impressed by this vendor's focus on the design and delivery of real business solutions for complex call centre applications."
"We are delighted to have been recognised in this manner for Apropos Version 4. "Richard Brown commented. "The award confirms not only our vision of 'Total Interaction Management', but also the successful manner in which we are able to provide real-world call centre solutions, integrated to the best front and back-office technologies in realistic time frames and at fixed cost. Our clients inform us that they require nothing more or less than this, and I am pleased that the most recent have selected Apropos as their platform of choice across multiple countries"
Richard Brown, Managing Director International Julie Vindis, PR Consultant
Apropos Technology On Demand PR & Marketing
Tel: 01753 705070 Tel: 07000 ON DEMAND (663362)
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