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LONDON - 27.05.03: FIRM, the market leading provider of online business Information and Research Management (IRM) software solutions has increased the power of its online survey and feedback application with the launch of Confirmit Version 8.0. The release, scheduled for June 2003, will strengthen FIRM's market leadership and delivers the most comprehensive and scaleable online survey research application on the market. New functionality includes a revolutionary online reporting portal, Confirmit Reportal ™ and a real-time survey translation application, Confirmit Translator™. These new modules will drive the competitive advantage businesses gain from increased efficiency and real-time information in CRM, HR and Market Research initiatives.

The key benefit of Confirmit Reportal™ is that it enables businesses to manage all of its research findings in one place. Confirmit Reportal™ will revolutionize the way corporate and market research agencies work, as internal or external clients can get access to the new application to design and distribute reporting portals themselves. Confirmit Reportal™ enables historical data collected from a variety of sources to be imported alongside the latest insight, enabling businesses to compare real-time market trends. This data sharing capability will enable key personnel to access business critical research information for use in strategic planning and decision-making processes.

Confirmit Translator™ has been designed to enable businesses to create and deploy multiple language surveys from a single application. For organisations with dispersed workforces, Translator™ will dramatically speed up survey translation and deployment times, and improve the relevance of research to local audiences.

As with previous releases of Confirmit, the new applications have been designed to be easy to use and allow businesses to make insight the basis for all business critical decisions. The new Confirmit Reportal ™ has a state-of-the-art web based GUI (Graphical User Interface), which will enable users to create professional and effective reporting portals and maximise the value of their survey research programmes.

The latest developments in Confirmit v8.0, which can be obtained as add-ons for existing Confirmit server customers, build on FIRM's reputation for meeting customer demand for state-of-the-art and scaleable research software. Version 8.0 is the most flexible release yet, offering support for multiple SQL server deployments, increased data transfer speeds and improved scalability.

Kjell Øksendal, Vice President of Marketing says Confirmit v8.0 is the result of collaboration between FIRM and its customers. "Many of FIRM's recent implementations have included significant custom development to enable businesses to report research data to both business intelligence tools and proprietary reporting applications. After consultations with our customer board, which includes leading MR companies and a host of Global 1000 companies, to identify what requirements they would have for a next generation reporting solution, Confirmit Reportal™ was born.

"Confirmit Translator™ acknowledges that business is increasingly a global experience. Some of our customers deploy surveys in more than 40 languages and our new translation application will make dramatic savings in both time and money. Confirmit Translator™ will deliver more cost effective, accurate and faster global studies."

ENDS

For additional editorial information, comment or photography from FIRM or Confirmit please contact Lyndon Johnson or Chevaan Seresinhe at Emmett & Smith on tel.: +44 (0) 20 7831 2999 or via email at Chevaan.Seresinhe@esl.org.uk

For more information about Confirmit v8.0 visit www.confirmit.com or contact Kjell Øksendal on Tel. +44 (0)20 7 648 8567 and +44 773 441 3511

Notes to Editors:

About FIRM

FIRM is the market leading provider of online business Information and Research Management (IRM) software solutions. The company's state of art web-based Confirmit software enables organisations to gather, analyse and report key internal and external business information in real time, enabling them to make informed decisions - a key requirement for increasing competitive advantage, improving efficiency and driving performance.

The company was established in Oslo in 1996 by Norwegian entrepreneur and market research expert Bjorn Haugland to meet the growing corporate demand for data collection and evaluation via the internet, both internally and externally. Following the launch of its web survey and feedback generation solution Confirmit in 1999, the company now offers a full range of custom software development, training, support, and consultancy services. Global customers include Accenture, AC Nielsen, Barclay's, Crown Castle, Deloitte & Touche, Dow Jones, Egg, Freeserve, Hewlett-Packard, J.P. Morgan Chase & Company, Microsoft, PeopleSoft, Progressive Insurance, Symantec, Taylor Nelson Sofres and Toyota.


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