Chessington, June 3, 2003 Ideal today extended from one to three years all warranties on hard disc drives from Seagate Technology, Hitachi GST, Western Digital and Maxtor Corporation.
The new upgraded three year warranty on all disc drives comes at no premium to customers.
Seamus Twohig, product marketing director of Bell Microproducts, Ideal’s parent company, said: “We are the leaders in storage. No other company can match us for innovation and radical approaches to driving demand for our customers. I don’t expect others to follow because they don’t have the breadth of key HDD manufacturers that we have.
We are the biggest drive distributor and will continue to be. The concept of adding value in volume distribution of commodity products was thought to be dead with everything driven by price and availability. We’ve never seen it that way at Ideal and initiatives such as this warranty extension prove it. We know our customers rightly expect and demand more and we will continue to deliver more.”
The move was prompted by a number of factors including Ideal’s move into fresh markets such as security, CCTV and industrial applications where hard disc drive demand is exploding and to reinforce demand in traditional markets on behalf of Ideal’s customers.
“This change will also allow us to better service our SME customers. They can consolidate their storage purchases into one key supplier. Ideal offers a fantastic range, excellent price, real time availability and via our industry leading ecommerce engine, BORIS, an excellent transactional service and now an industry leading warranty proposition,” added Twohig..
Ideal has recently adopted an enhanced serial number tracking system for all HDDs it ships allowing it to authenticate all disc drives bought from the company.
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Ideal is the UK division of Bell Microproducts Europe. Bell Microproducts Europe is a unique channel focused supplier of hardware and software products and services ranging from components to high-level consultancy.
Each Bell Microproducts Europe business operates in the following key technology markets:
Enterprise Solutions - Focusing on high-end storage solutions. Branded as Ideal Enterprise Solutions in UK and Bell Microproducts Solutions in all other European territories.
Systems - Focusing primarily on the Intel based server, desktop and mobile
Software – Focusing on the sales of software, primarily through its on-online licensing tool LDi (Licence Desk internet);
Mass Storage - Focusing on disk drives and storage components;
Professional Services - Storage consultancy engaging with end users to create a market for resellers.
Bell Microproducts Europe is headquartered in Chessington in the UK with operations in France (Paris) Germany (Munich); Italy (Milan); Netherlands (Amersfoort); Belgium (Brussels); and Sweden (Stockholm).
Bell Microproducts Solutions is headquartered in Almere, The Netherlands with operations in Belgium (Brussels), Germany (Frankfurt) and Austria (Vienna).
Bell Microproducts Europe is part of the $2 billion NASDAQ listed Bell Microproducts Inc, one of the world's largest storage focused IT companies operating from more than 40 locations, and employing over 1,100 people across the US, Canada, Latin America, the UK and Europe.
In the UK Bell Microproducts Europe owns and operates Ideal Hardware. Ideal Hardware was voted Storage Distributor of the Year at the Computer Reseller News Channel Awards 2002 for the fourth consecutive year.
About Bell Microproducts
Bell Microproducts is an international, value-added provider of a wide range of high-technology products, solutions, and services to the industrial and commercial markets. The company is an industry-recognized specialist in storage products and is one of the world's largest storage-centric value-added distributors with offices in the Americas and Europe. More information can be found in the company's SEC filings, or by visiting the Bell Microproducts Web site at www.bellmicro.com.
Safe Harbor Statement
This release may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, which reflect the Company's current views of future events and financial performance, involve known and unknown risks and uncertainties which could cause actual results or facts to differ materially from such statements for a variety of reasons including, but not limited to: the ability to successfully integrate the operations of recent acquisitions, industry conditions, changes in product supply, pricing, and customer demand, competition, other vagaries in the computer and electronic components markets, changes in relationships with key suppliers, foreign currency fluctuations and the other risks described from time to time in the Company's reports to the Securities and Exchange Commission (including the company's Annual Report on Form 10-K). Investors should take such risks into account when making investment decisions. Shareholders and other readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. The company undertakes no obligation to update publicly or revise any forward-looking statements.
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