* Intec completes TL 9000/ISO9001 quality certification, joins QuEST Forum
London – July 21, 2003 - Intec Telecom Systems, a global leader in operations support systems (OSS), has become the first mediation vendor to receive TL 9000/ISO 9001 certification. TL 9000 is a set of standards for telecommunications quality management systems that encompasses ISO 9001. These standards are determined by the Quality Excellence for Suppliers of Telecommunications (QuEST) Forum of which Intec is now a member.
To become TL 9000 certified, companies must contact a TL 9000 registrar, create a quality manual, document processes and procedures and gather various process and product measurements. These processes are then evaluated and compared to the TL 9000 standards. This certification process also includes ongoing internal and external audits.
“Intec has some of the best documented processes and procedures I have ever seen,” says Michael Monaghan, lead auditor for DNV, the company which completed Intec’s TL 9000 audit. “Intec was able to quickly meet the TL 9000 standards for Inter-mediatE’s quality management system.”
“Completing the TL 9000 certification process demonstrates Intec’s continued commitment to excellence and quality,” says Kevin Adams, chief executive officer for Intec. “As members of the QuEST Forum, we will work together with service providers and suppliers to help improve the quality system standards of the telecommunications industry.”
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Intec Telecom Systems
Intec Telecom Systems is an award-winning worldwide Operations Support Systems (“OSS”) vendor for fixed, mobile and next-generation networks, with more than 330 customers for its products worldwide. Founded in 1997, Intec was listed on the London Stock Exchange (Code: ITL.L) in June 2000. Intec is the market leader in intercarrier billing systems and convergent mediation software, and a recent winner of the 2003 Global Billing Award – Best Overall Contribution, and Telestrategies ‘2003 Mediation Excellence Award’. Intec’s portfolio includes:
· Inter-mediatE™ - convergent mediation solution
· InterconnecT™ - intercarrier billing including US CABS and ITU
· Inter-activatE™ - flow-through provisioning and activation
· Inter-contenT™ - end-to-end content revenue management
· Intec Dynamic Charging Platform™ – a real-time pre/post-paid charging interface between the network and the back office
Intec’s customer base includes, among others, BellSouth, BellSouth Peru, Brazil Telecom, Cable & Wireless, Cesky Telecom (Czech Republic), COLT Telecommunications, EBT (Taiwan), Eircom (Ireland), France Telecom, Hutchison 3G, Maxis (Malaysia), Singtel Optus (Australia), Orange, Telecom Argentina, Telecom Egypt, Telecom Italia, TPSA (Poland), Swisscom, T-Mobile International, Telia (Sweden), Telkom South Africa, Telstra, US Cellular, Westel (Hungary), Vodafone, VimpelCom (Russia) and Verizon. For more information on Intec Telecom Systems, visit the website at http://www.intec-telecom-systems.com
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