Cambridge-based software company, Transversal, today announced the appointment of Gerard Buckley as CEO. Transversal provides web-based customer support that enables clients such as Sony, Direct Line, Fujifilm, and MFI to automatically resolve the majority of customer queries online.
Gerard has over 19 years of international management experience in the financial services, business information services and knowledge management software sectors. He joins Transversal to further the company's strategic development and build on its rapid growth.
Most recently as MD of Pischler Electronica SA, Gerard was instrumental in increasing turnover by 300 percent in 18 months. Previous to this he was CEO of Ncorp Ltd, a knowledge management software start-up, and spin-off from Autonomy plc. Gerard's leadership roles also include positions as Group MD at Thomson Financial Europe and CEO of Garban Information Systems Group (GIS), where as part of the management team he floated Garban plc on the London Stock Exchange.
Gerard's marketing experience includes six years at the London Metal Exchange as MD of market data services and head of information technology, as well as the role of director of marketing and information technology at Dun & Bradstreet.
Roger Graham OBE, chairman of Transversal, said: "We are delighted that Gerard has joined Transversal. He has a proven track record of managing technology-based businesses and we are confident that he will take Transversal forward to the next stage of its development based on the sound foundations that have been laid."
Dr Davin Yap, founder and former CEO of Transversal, said "I am happy to hand over the commercial reins to Gerard and look forward to working with him in bringing the company to the next stage of development."
Dr Yap will focus on technology and product development, as well as promoting Transversal's unique Memory Engine technology.
Transversal was founded in 1998 by two PhDs from Caltech and Cambridge University. Transversal provides cost efficient, web-based customer support and information management solutions through its Metafaq(tm) products. Transversal aims to transform the Web from a passive information-sharing channel into an active knowledge-creation environment. To support this goal it has combined the sophisticated concept matching of its Memory Engine(tm) technology with a modular infrastructure for web-based communications and content management. Transversal is based in Cambridge. Current customers also include Sony, Direct Line, MFI, Fujifilm, TDK Systems, Hotcourses Systems, DfES, Proctor & Gamble and the British Army.
For more information go to www.transversal.com
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