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Axios Systems, the Edinburgh-based software firm, has underlined its growing
international success by announcing a series of major new business wins in
Germany, its main European target market.

New customers for its award-winning assyst Help Desk and IT Service
Management tool include the European Space Agency (ESA), Munich City
Council, broadcaster Suedwestrundfunk (SWR) and Germany's largest savings

Apart from the UK, Axios ( has offices in Belgium,
France, Germany, the Netherlands, Canada, the USA and Australia. It regards
Germany, where it opened an office in Munich in late 1999, as its biggest
potential market in Europe.

Its assyst product allows customers to manage and control effectively their
IT systems and assets, log and track incidents, and uncover the causes of
underlying problems. This includes Incident, Configuration, Problem and
Change Management.

The 15 member state ESA will use assyst at its European Space Operations
Centre in Darmstadt which is responsible for controlling satellites in

Munich City Council is due to start using the system early next year in a
joint project with Siemens Business Services (SBS), one of the world's top
10 providers of outsourcing and IT maintenance, SBS is also collaborating
with Axios on installing assyst at international industrial pumps
manufacturer KSB. It will provide support for 28 KSB sites in Germany and
France, including the company's headquarters in Frankenthal.

Cologne Savings Bank (Stadtsparkasse Koeln) is the largest community savings
bank in Germany, with 1.6 million customers, 131 branches and self-service
points, and 18 advice centres. SWR, which runs radio and TV stations in
Baden-Wuerttemberg and the Rheinland-Palatinate, is Germany's second biggest
broadcasting organisation. It is due to start using assyst in December.

Ailsa Symeonides, Sales and Marketing Director of Axios Systems, described
the new business as "further strong signs of the progress we are making in
Europe and firm evidence that investment in our geographical expansion is
continuing to pay off. These are all internationally known organisations and
we are delighted to have been entrusted with their IT Service Management


More About Axios Systems

Axios Systems has over 15 years experience of providing Help desk & IT
Service Management excellence.

The original ITIL solution, assyst, is the leading Help Desk and IT Service
Management solution providing total control of IT infrastructures to large
organizations. Testament to the fact that Axios' main priority lies with
providing excellent ITIL IT service management solutions together with
outstanding customer service, Axios has been voted No. 1 in the Help Desk
Institute vendor survey for the second year running.

assyst is the ITIL Help desk and IT Service Management vendor of choice,
currently used worldwide by over 500 blue chip organizations including
Orange, MidAmerican Energy, ABN AMRO, Canadian Tire, MTV and many Government
institutions such as the UK Ministry of Defense.

assyst is a fully integrated, out-of-the-box Help Desk & IT Service
Management software suite designed from inception around the Best Practice
ITIL framework.

This press release was distributed by ResponseSource Press Release Wire on behalf of Axios Systems in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit