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London, UK - November 10, 2003 - According to the Stamford, CT-based research firm Gartner Inc., IT asset management will rank as one of the top five priorities for CIOs through 2006. However, until now tools for inventory and managing IT assets have remained beyond the budget of most small to mid-sized companies. With the release of NetSupport DNA, Dynamic Network Administration software, IT professionals at such organisations have an affordable, easy-to-use system for keeping IT costs in check.

"The Gartner report revealed that a majority of organisations do not have efficient ways of keeping track of their IT assets," says Alastair Kingsley, Managing Director of NetSupport. "That opens them up to dangers like system downtime from improperly implemented upgrades, poor customer service, overpaying on license fees and extra work for programmers. With NetSupport DNA, IT departments at small and medium-sized firms can know what hardware and software they have in place, monitor application usage, budget more accurately for upgrades, improve their in-house IT support and performance and even track Internet usage - all resulting in greater efficiency and reduced IT costs."

NetSupport DNA provides corporations with a PC management solution that enables them to establish IT asset management programs in a reasonable timeframe and within a sound budget. DNA features include hardware and software inventory, software distribution, application and web metering, query-based reporting, a help desk component and remote control functionality. As an out-of-the-box solution for IT managers, NetSupport DNA eliminates hidden implementation and training costs.

"With just a few clicks IT managers can learn how many computers on their network have Windows '98 loaded, how many users go to certain URLs and for how long, who uses which applications more than once a week and so on," says Kingsley. "NetSupport DNA suits the needs of IT departments that have tight budgets, less manpower and less time in which to accomplish more tasks."

About NetSupport Products

NetSupport products command an installation base exceeding 5 million users throughout 45 different territories. NetSupport products aim to provide an all round solution to further support desktop management in corporate, educational and government environments.

About NetSupport Group

NetSupport Ltd is based in Peterborough, London, with group offices in Germany, Japan, USA and Canada. NetSupport Ltd (formerly PCI Ltd) has ranked in the Deloitte and Touche FAST 50 ratings for the past 4 years and is recognised by IDC as one of the fastest growing Remote Control vendors. Their Portfolio of products includes NetSupport Manager, School and DNA. For information on NetSupport products visit


Jody Copestake

PR & Communications Officer

+44 01778 382270

This press release was distributed by ResponseSource Press Release Wire on behalf of NetSupport in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit