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Harrogate, North Yorkshire, 18 November 2003. POST cti, a Value Added

Distributor of standards-based communications products, and IDL, UK Master

Distributor for Interactive Intelligence Inc. and a voice applications

specialist, announce today a partnership agreement and a series of

jointly-funded marketing initiatives to promote the uptake of

standards-based telephony amongst the developer, reseller and system

integrator communities.


POST cti and IDL are currently planning a series of nationwide training

courses and partner events to launch the new initiative over the coming

months. Details of courses and events will be posted on the POST web site

at www.postcti.co.uk and on the IDL web site at www.idl-mettoni.com


The partnership agreement is based on a recognition that while businesses

are increasingly demanding standards-based, multi-channel communications

solutions, resellers and system integrators often need specialist support in

order to deliver these solutions reliably and on time.


By combining skill sets, POST cti and IDL believe they can cater for these

needs. POST cti supplies an extensive range of standards-based

communications building blocks from PC boards to server platforms and

application development software - as well as support and training services.

As a Value Added Distributor, it will not, however, create end user

solutions. That's where IDL's application software expertise and ten years

of open telephony integration experience come in - helping resellers and SIs

create best-in-class solutions that deliver extensive benefits such as cost

savings, improved productivity and enhanced customer service.


About POST CTI

============


Formed in 1997, POST CTI is a Value Added Distributor (VAD) of

standard-based communications building blocks from leading manufacturers

such as Intel, Envox, HP, Scansoft and Nuance. POST CTI is the only VAD of

Intel® Telecom Products in the UK and the largest VAD for Intel telecom

products in EMEA.


POST CTI provides Value Added Resellers, Systems Integrators and Developers

with a single convenient source for communications technologies. In

addition to providing a broad and competitively-priced product selection,

the company offers custom system integration services and advice, finance

options, sales training and marketing/technical educational seminars.


About IDL

========


IDL is part of Mettoni Ltd (www.mettoni.com), a firmly established UK voice

and data solutions group with three decades of experience in voice

applications. The company is Master Distributor for Interactive

Intelligence® Inc. (www.inin.com) in the United Kingdom, with a skilled team

of systems designers, implementation engineers and project managers focused

on solutions design and implementation. Initially released in 1997, the

feature-rich Interaction Centre PlatformT from Interactive Intelligence is a

market-leading suite of server based business and contact centre

applications and has proven integrations with many popular CRM (customer

relationship management) systems. The Interactive Intelligence product

portfolio is fully compatible with the Intel® Telecom products. IDL

(www.idl-mettoni.com) products and solutions are supplied solely through its

partner network.


For further enquiries please contact:

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Nik Robinson, Operations Director, POST CTI Tel: +44 (0)870 1266633 email:

nik.robinson@postcti.co.uk

Rupert Adair, Business Development Manager, IDL +44 (0)118 9439320

rupert.adair@idl-mettoni.com

Michael Gray, Gray Associates Ltd. Tel: +44 (0) 20 8744 9168 email:

michael@grayassociates.co.uk


This press release was distributed by ResponseSource Press Release Wire on behalf of Gray Associates in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.