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TMTI and Bluetooth help drivers keep their hands on the wheel

A new study published today by TMTI (Talk Me Through It) Ltd, the leading mobile phone technical support provider, concludes that one in three of the Bluetooth enabled headsets and mobile phones tested do not offer full compatibility, with some combinations being completely unworkable. The findings come as a new law making it illegal to hold a mobile phone while driving will become effective in the UK on December 1, 2003.

Bluetooth wireless technology enabled headsets can provide a hands-free solution, allowing for wireless connectivity to mobile phones. However, the market for these products is complex and sometimes confusing for the consumer as there are numerous brands and models to choose from, with a wide range of features.

The results of TMTI's study show that those who assume that any wireless headset will be compatible with their own mobile phone may be in for a costly surprise - as penalties for breaking the new law include a £30 spot fine, rising to a maximum £1,000 if a case goes to court.

Because TMTI specialises in technical support for mobile phones, it is regularly exposed to complicated as well as simple customer queries about mobile devices and is able to quickly identify potential difficulties. In an effort to provide a basic guide to headset and handset compatibility, TMTI has compiled the study's findings into an easy to read, consumer friendly chart.

The company hopes the information will enable customers to steer through the confusion about compatibility and make more informed purchase decisions. The findings are available to consumers through retailers such as Vodafone Retail, the TMTI Support Helpline, and on the website Customers can also call the TMTI Helpline to receive immediate personal assistance and advice from support specialists.

Crispin Thomas, founder and managing director of TMTI, said: "Bluetooth technology is at the cutting edge of the wireless world and provides consumers with a host of innovative product offerings. With the large number of products available on the market, it is inevitable that some will not offer full functionality. This study serves to illustrate that as these products continue to expand their offerings, they also become more complex to use, creating a real need for consumer guidance and technical support.

"Considering the flood of new products coming to market now, we will continue to work with manufacturers and retailers to keep the chart as current and wide ranging as possible."

A full study of the results can be found at or please call Ariane Vacher at Bankside on 0207 444 4143 to be sent a copy of the chart.

For further information, please contact:



Crispin Thomas +44 (0) 870 112 0112

Media enquiries:

Bankside Consultants Limited

Ariane Vacher / Paul Woodrow Tel: +44 (0) 207 444 4143

TMTI Bluetooth Support Line: 0906 739 5117

Calls are charged at £1 per minute

This press release was distributed by ResponseSource Press Release Wire on behalf of Lothbury Financial in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit