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Welwyn Garden City, Herts, 3rd December, 2003 — Itheon, high availability IT management specialists for the enterprise, announced today that it has launched its latest infrastructure monitoring tool iAM:Storage, a combined hardware and software solution, for monitoring the health of storage devices.

When problems occur with storage devices the impact on high availability for data is impaired. Just like any other infrastructure component, storage is critical to the success of Business Continuity and it is essential to understand its current state of availability and how well it is performing.

iAM:Storage interrogates devices such as SAN switches via SNMP, checking on their status, gathering and analysing SNMP traps, spotting broadcast problems and quickly helping to resolve issues before they impact on users.

The polling of the MIBs of key devices allows users to check conditions and performance parameters over time, producing graphical reports on key device performance indicators. iAM:Storage is managed and used via a standard web interface.

iAM:Storage includes the ability to monitor storage over IP (NAS), and all associated IP traffic, which could affect the overall performance of storage access and replication. In the case of NAS/SAN fusion this provides monitoring across both architectures within a combined solution.

Benefits - When storage isn't properly monitored, performance and device malfunctions can lead to loss of availability, reduced user productivity, lost profit, and potentially loss of customers. iAM:Storage addresses these problems, and enables analysis of essential information that is needed to store and retrieve data quickly and reliably.

iAM:Storage is part of an integrated suite of High Availability solutions, grouped under the name of Itheon Availability Manager (iAM). This includes iAM:Servers, iAM:Applications, and iAM:Networks, to monitor all aspects of an IT infrastructure, together with advanced alerting, reporting and graphing functions to ensure the highest level of Business Continuity. iAM's other modules include Application Response Time monitoring (iAM:QoS), Network Traffic Analysis (via iAM:Networks) and a Business Service View (iAM:TotalView).

About Itheon

Itheon specialises in high availability, performance management and Automated Service Level Management (ASLM) solutions for applications, systems, networks, and storage management, offering their customers a proven fast time to value. With over 16 years experience in automating the monitoring and management of IT infrastructures, Itheon understands the importance of relating IT to the business. Today many of Itheon's world-class customers such as Vodafone, Reuters, Yell, ntl, GSK, Cap Gemini, Anite and many more are using Itheon products to deliver robust business solutions. Itheon is a registered Microsoft Gold Certified Partner and works closely with HP and IBM offering their customers a 'best-of-breed' integrated IT Infrastructure Management Solution. Itheon has its headquarters in Welwyn Garden City, Herts UK and offices in Woerden, Netherlands, together with a distributed network of resellers worldwide. For more information, please visit

This press release was distributed by ResponseSource Press Release Wire on behalf of Itheon Networks Ltd in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit