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COLORADO SPRINGS, Colo., Dec. 9, 2003—Intelliden Corporation, the intelligent networking company, today announced that its Intelliden R-Series™ software suite has been successfully integrated with HP OpenView. HP customers can easily deploy Intelliden software solutions within their service provider, managed services provider, enterprise and government environments to increase network control, automate service management, improve network security, define business policy and increase optimization across their IP infrastructures.

“Network management today frequently results in a vicious cycle of missteps,” said Rich Ptak of Ptak, Noel & Associates. “It’s important to realize that network management platforms only alert companies to the fact that there is a problem with the network; they don’t actually fix anything. In most cases an alert initiates action—tasking an engineer to manually resolve the problem. Unfortunately, since that engineer lacks full network visibility, any changes usually generate more errors. New error symptoms are then detected by the fault management system and the cycle begins again.”

“The Intelliden R-Series integration with HP OpenView solves this problem,” Ptak continued. “By using the Intelliden R-Series, HP customers can now perform automated, end-to-end service and configuration management of routers, switches, optics and firewalls. When they detect a router, switch, optical or firewall problem, they can bring the device back online via the Intelliden R-Series. The bottom line is that this integration enables HP OpenView customers to more efficiently link their network and IT resources with their business priorities.”

The Intelliden R-Series software improves the efficiency and control of IP networks by enabling HP customers to automate end-to-end service management, change management and configuration management of network devices. From the HP OpenView console, the customer has access to the last five configuration changes made, real-time interrogation of the network resource, intelligent rollback and the ability to import and manage new resources. This integration also provides direct access into the Intelliden R-Series platform for more detailed control, change management and analysis capabilities driven by the organization’s business policies. HP customers can detect a network device problem and now with the Intelliden software they can also instantly view the device configuration, diagnose the problem, run detailed reports and quickly bring the device back online with minimal manual intervention—without ever leaving the HP OpenView console.

“Intelliden’s integration with HP OpenView allows customers to securely accelerate their operational efficiency, improve their service management, increase resource availability and lower their networking costs. Intelliden’s open product architecture can expose our policy-based networking features to customers through our HP OpenView API interface. This is not just a simple re-direct,” said Chris Turner, Intelliden vice president of sales. “This is an important integration achievement for businesses and government organizations managing dynamic, adaptive IP infrastructures, because they can now leverage HP OpenView to tame their unwieldy IP networks via Intelliden’s policy-based networking software. The customer response has been very positive to this integration of functionality, and we look forward to bringing the benefits of our HP OpenView integration to customers everywhere.”

The Intelliden R-Series and HP OpenView integration provides seamless identification, analysis and resolution of systems and networking issues that can threaten the availability, security, provisioning and compliancy of business-critical network devices. The Intelliden R-Series software ensures business continuity via granular control of IP network devices. It notifies users, groups and other applications about device and network changes, while also identifying who did what to the network—where, when and why. Intelliden’s software can also be used to intelligently and automatically roll back a network device to the best previously known network state.

About Intelliden Corporation

With the Intelliden R-Series™ software suite, networks become more intelligent and efficient by dynamically responding to business priorities, which allows businesses and organizations to reduce costs, optimize network resources, increase network security and accelerate service activation. The Intelliden R-Series solution consists of four intelligent networking product pillars: Auditing and Reporting, Configuration and Control, Provisioning and Activation, and Security Management. Headquartered in Colorado Springs, Colo., Intelliden has offices in Atlanta, Boston, Chicago, Los Angeles, Washington, D.C., and London. For more information, visit


Intelliden and Intelliden R-Series are trademarks of Intelliden Corporation. All other trademarks in this document are properties of their respective owners.

Media Contacts:

Heathere Evans-Keenan


Pam Miles


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