The need for recording telephone conversations is well established in the business community. Until recently however many businesses have avoided investing in this new technology due to cost, choosing instead to wait for a dispute or problem to occur, often with disastrous consequences. Retell’s new Verify Minor call recording system addresses the need for cost effective recording, which is easy to use. With the capacity to record up to 32 channels of ISDN2, Analogue lines/extensions and Digital extensions it will capture call duration, date & time and CLI/DDI plus dialed number. Retells Verify Minor also offers easy and efficient retrieval of recordings via its browser based interface and unlimited user access as standard. The Verify also includes two free Quality Monitoring packages for easy and effective evaluations of staff. The Verify Minor also offers selective rules based recording and call marking (for training, bomb threats etc) and will store over 20,000 hours of recordings on line for instant replay. Recordings are automatically archived to DVD Ram or remote hard drive and all calls can also be e-mailed directly or saved on a PC’s hard disk as .wav files. The Retell Verify Minor offers a cost effective and simple solution to any call recording need.
For more details visit www.retellrecorders.co.uk
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