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5 April 2004, Aylesbury – The North London Strategic Alliance (NLSA), has chosen ESRI’s ArcPad Geographical Information System (GIS) to pilot mobile working technology to combat criminal activities such as graffiti, fly-tipping, anti-social behaviour and vehicle abandonment and to improve the environmental conditions that create the opportunity for these activities.
The mobile GIS solution will enable borough officials, such as enforcement officers, neighbourhood wardens and police community support officers, to report crime location and incident details in real-time using GPS and GPRS technology, allowing them to activate immediate corrective action. The solution aims to improve council services by addressing the issues in an effective and pro-active manner, improving the quality of life for the general public.
The solution is part of NLSA’s ODPM-funded, e-government programme aimed at assisting the reduction of crime through e-innovative solutions. NLSA members, Enfield (who is the lead authority), Haringey, Barnet and Waltham Forest are piloting the solution.
Mike Hainge, Enfield Assistant Director of Environmental Enforcement Services says:
“The new mobile solution is expected to bring benefits such as improving the end-to-end cycle of reporting an incident to taking corrective action. The capture and storage of data with geo-codes will also enable the data to be analysed to identify trends within the boroughs and across the boundaries. This will assist in eliminating the conditions associated with these criminal incidents before they occur and provide benefits to our citizens.”
The handheld units used within the solution are loaded with Ordnance Survey mapping data. They are equipped with GPS, which allows the user to capture accurate co-ordinates for the incident and GPRS, which allows the information to be uploaded back to the central database in real time. ESRI (UK) is hosting the database, which is spatially enabled through ESRI’s database engine, ArcSDE. The information will be available to the local authorities’ employees on a secure website, also hosted by ESRI (UK) and served via ArcIMS, ESRI’s Internet Map Server. This facility provides economies of scale for the participating boroughs and utilises existing council technology infrastructure to access the management information.
The new system ensures that the database is accurately maintained, directly by the public-facing services, freeing employees from excessive administration and allowing them to organise action and rectify the problem more quickly. The single, centralised database will also enable the NLSA to analyse captured data to identify trends and hotspots across participating boroughs and jointly address the issues.
Bob Chedzoy, Haringey Neighbourhood Manager and originator of the initial concept says;
“Neighbourhood management requires wardens to be a mobile, multi-functional resource, that can address the customer’s problems in an efficient, cost effective manner. The NLSA solution expands upon existing data capture technology through the use of mapping and position sensing software, enabling the wardens to be more efficient in dealing with issues immediately. It removes the need for wardens to return to the office to upload information to the appropriate service database and initiate corrective action. I see this as a great aid to providing an effective service and ultimately satisfying customers’ needs.”
The pilot will run through April to June with over 40 units across the four boroughs and is generating high interest within other service agencies in the boroughs and nationally.
About ESRI (UK)
ESRI (UK) delivers enterprise geographic information solutions to organisations in both public and private sectors in the UK. Founded 25 years ago, and with over 1600 customers, it is one of the largest and most experienced Geographic Information Systems (GIS) companies, combining market leading products, UK specific services, applications and data, to local authorities, central government, utilities and telecoms, defence and business markets. Examples of ESRI (UK)’s customers include Channel 4 Time Team, The Environment Agency, Leeds City Council, Metropolitan Police Service, Norwich Union, Transco and Westminster City Council. ESRI (UK) is the sole distributor of ESRI Inc.’s world leading ArcGIS suite of products. For more information on ESRI (UK) please visit the website at www.esriuk.com
About The NLSA/LGOL Partnership Programme
North London has benefited from a strong history of partnership working across the public, business, education and voluntary sectors. The area is served by a single Learning and Skills Council, shares the same sub-regional delivery arm of Business Link for London and has its own Connexions service.
Building on these common issues, the North London Strategic Alliance (NLSA) was established in 1999 as the sub-regional strategic partnership for North London. The NLSA/LGOL Partnership (North London Strategic Alliance/ Local Government Online) is a partnership programme funded by the ODPM. Its main purpose is to support the delivery of Public Reassurance and the Reduction of Crime and Disorder in four North London Boroughs by enabling the CDRPs (Crime and Disorder Reduction Partnership representatives) to effectively meet their crime reduction targets through the use of e-enabled services and technology. The partnering councils are Barnet, Enfield, Haringey and Waltham Forest. Enfield Council is the lead authority.
For further information visit www.publicnlsa.org.uk and www.nlsa.org.uk
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