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UK Government Department to rollout an enterprise-wide electronic document and records management (EDRM) system to 4,000 users.

Following a pilot scheme, the Department for Constitutional Affairs (DCA) is set to roll-out an EDRM system from TOWER Software to 4,000 HQ users. This is prompted by DCA’s desire to improve efficiency, while complying with electronic governance and Freedom of Information requirements. The TRIM Context system infrastructure has been designed to handle an expected five terabytes of information over the next five years – an estimated 41 million pages of information.

DCA, which is responsible in government for upholding justice, rights and democracy, generates significant volumes of paper every year. The new system, supplied by Unisys and Liberata, will enable the department’s employees to improve the sharing of information and more rigorous record keeping.

“The system selected had to be proven and low risk,” commented Tony Sumpster, Managing Director, EMEA at TOWER Software. “TRIM Context is already in use by many other government departments, and seemed the most appropriate and scalable solution for this size of implementation,” he added, “It’s capable of handling every document DCA creates, from email to Word documents, images and physical paper.”

Celia Wood, Manager of DCA’s e-RM Project added, “In order to serve the public more effectively, we are driving forward improvements to customer service, developments in policy and modernising and safeguarding the constitution. This system has been piloted with 47 users since November 2002 to ensure that our business processes were absolutely correct, and also that we achieved a detailed understanding of the full range benefits to be derived from it. Early signs from our pilot users are that with an EDRM system in place we might operate more efficiently, mutually and cost-effectively,” she concluded.

The TRIM Context system will be rolled out over 12-18 months.

About TOWER Software
TOWER Software, a leading enterprise content management (ECM) provider,delivers electronic document and records management (EDRM) solutions. TOWER Software's award-winning solutions empower organisations to manage and secure their vital information assets. The TRIM Context solution is a single, integrated platform that manages business information throughout its complete lifecycle. By relying on its proven domain expertise, strong strategic partnerships and powerful solutions, TOWER Software enables organisations to improve the accuracy of information on
which business decisions are made; maximise efficiency by finding business critical information more quickly and easily; and achieve and maintain standards compliance across industries, resulting in sustained competitive advantage. TOWER Software is a privately held company with
operations in North America, Europe and Asia-Pacific.

TOWER Software UK is based at TOWER House, Oaklands Park, Wokingham, Berkshire RG41 2FD. Tel: +44 (0) 1189 771212, Web:

About DCA

For further information contact:
Natalie Sutton
Proud Public Relations
Tel: 07768 026197 / 01276 679570
Rhian Evans
TOWER Software
Tel: 01189 777516

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