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Technology and Internet product and services provider Gradwell dot com Ltd. launches VoIP Centrex service with free trial

Technology and Internet product and services provider, Gradwell dot com Ltd. ( launch their VoIP service with free trial through ( The trial has been devised to allow users to test this new technology, before committing to the service and is intended to remove some of the mystery and scepticism surrounding Internet-based telephony.

VoIP (Voice over IP) telephony is a way of sending voice calls over the Internet using either software or a hardware telephone, which is currently experiencing rapid growth amongst SME and corporate sectors., a joint venture between Gradwell dot com Ltd. and Call UK (, covers the hardware, the software, the service providers and the jargon from the point of view of the UK small business and/or the end user.

The free trial service, which is available at gives the user 50p of credit (for calling public telephones) and a free public network number (0870 930 NNNN), which is valid forever, providing it is used once every three months. Everyone can use it (one trial per customer); providing they have broadband. The free trial will allow users to (a) experiment with voice on the Internet for free, and (b), “self prove” that it works for those individuals that are not convinced.

Peter Gradwell, Managing Director at Gradwell dot com explains, “VoIP is beneficial because you can get your phone, plug into your broadband line and make and receive high quality calls. Calls to other VoIP users are free and PSTN (public telephone network) calls are competitively priced – UK 2.5ppm Mobiles 16ppm. It also provides a range of features, such as call transfers, conferencing and voicemail etc., “out of the box” and “for free””.

The full-blown service is a virtual office PBX (telephone exchange) with a Web control panel, and is fully integrated with the public network (PSTN). Customers receive a recognisable ‘real world’ phone number and can make and receive calls with standard telephone users in addition to those also using VoIP. Where other services, such as Skype, are closed user systems, is a full second line service.

Gradwell explains how this innovative technology works within their own organisation, “We are a virtual company that exists as proof of the model. For example, I am in Bath, my colleagues Richard and Ben are in Tunbridge Wells and Leeds respectively. When a customer rings the main contact number, each phone rings at the same time and whoever gets there first picks up.

If we need to transfer a call, have a quick conference etc., we just push a button on the phone and off we go. It saves a fortune in divert costs and means that we don’t have people waiting for ages whilst we hunt around the country. It also means we can use “proper” phone numbers and don’t have to hide behind a 0870 number. We support a range of geographic numbers with more coming in June 2004”, Gradwell concludes.

See for screenshots and information on how VoIP Centrex Service works.


----Notes to editors----

This press release in available in PDF, plain text and Word formats. Photographs are available of Peter Gradwell.

See and for screenshots and information on how VoIP Centrex Service works.

About Gradwell dotcom Limited

Gradwell dot com Ltd specialises in providing highly innovative, flexible solutions that are independent of dialup, broadband or leased line Internet providers. The company was founded in 1998 by Peter Gradwell, and is based in the UK.

Gradwell dot com Ltd. is a distributed company, operating through the very products and services it sells including VoIP and SMTP email sending. In addition to being experts in their field, they are consumers of their own products and proof indeed that the virtual company does work.

The mission
Since 1998 their mission has been to enable the Internet that customers don't see. This means that they build and manage "highly clued" Internet systems that support an organisation's Internet needs, in areas such as email, domain management and web hosting.

How they work
Their systems are highly automated and allow customers to manage almost every aspect of their account via an online control panel. Gradwell dot com Ltd backup their services with high quality support from their knowledgeable team.

Their customers benefit from some of the most advanced email and domain name management services in the industry.

Looking Forward
Built on a solid technical platform with high levels of support, Gradwell dot com Ltd. is geared for growth. They have a growing customer base, and are profitable. This allows them to deploy enterprise-class equipment and experienced staff, so they can carry on building "highly clued" Internet systems to support their customers' needs.


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Rachel Hawkes, Account Executive, Elemental PR

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