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Corporates around the world are paying at least twice as much as they need to to carry out one of their most frequent network maintenance tasks, warns a leading network infrastructure specialist. Even relatively modest corporates can be wasting £500,000 a year.

Moves, adds and changes, or MACs as they are commonly called, are needed every time staff are redeployed around a building or campus. In many companies, claims Online Group, there are as many separate MACs every year as there are members of staff, producing a 100 per cent churn rate. In some companies, particularly in the financial sector, churn rates can hit 300 per cent as some members of staff move several times.

“MACs may seem routine, even boring” said Elliot Sylvester, managing director of Online Group, “but they are a necessity if the modern business is to remain flexible and make the most of its existing infrastructure. But although this flexibility is used to cost-justify frequent MACs, they are still far more expensive than they should be.”

Online Group data drawn from leading City companies indicates that the typical costs of carrying out a single MAC is between £180 and £250. This could be cut to around £100 if the companies deployed an intelligent physical layer management (IPLM) solution, claims Sylvester.

IPLM slashes the cost of MACs by adding intelligence to the patch panels which lie at the heart of all corporate networks and linking them to a live database. IPLM ensures that infrastructure documentation is always up to date – the greatest obstacle to the swift redeployment of network resources – and allows network changes to be designed off-line on a desktop terminal.

With the MACs made off-line, the details are then fed to the intelligent patch panels where special LED indicators can guide even non-specialist staff through the changes which need to be made. All changes are automatically recorded in the database. The cost savings from MACs carried out using IPLM are even greater with remote sites since there is no need for senior network staff to leave the main office for a cross-town or even overnight visit.

Other advantages of IPLM are the rapid isolation of physical layer faults and extremely high levels of security. The removal of a single physical connection can trigger an on-screen alert or an automatic call or text to a mobile.

“With churn rates of between 100 and 300 per cent, even corporates with relatively modest headcounts can be facing 5,000 MACs a year,” said Sylvester. “With savings of at least £100 a move, that’s a cool half million being wasted every single year.”

Online Group is the major UK provider of the RiT PatchView for the Enterprise (PV4E) intelligent physical layer management solution.

information for editors:
Online Group is the UK’s leading intelligent physical layer management specialist. Online Group carried out its first installation of RiT’s intelligent patching system in 1997, putting it ahead of the industry. Online Group’s technical expertise is now devoted to helping its specially selected partners to carry out their own intelligent patching installations. Online Group is a corporate member of leading industry bodies BICSI, the FIA, and TIA. Online Group has in-house RCDD (Registered Communications Distribution Designer) expertise and is registered to the BS5750/ISO 9000 quality standard.

Online Group: Debra Geard, sales and marketing manager, Online Group Ltd, Unit 4, Pembroke Buildings, Scrubs Lane, London NW10 6RE. Tel: 020 8968 2244.

Online Group press information: Paul Taylor, intro communications. DDI: +44 (0)20 8699 7176.
June 3, 2004

This press release was distributed by ResponseSource Press Release Wire on behalf of Intro Communications in the following categories: Business & Finance, Computing & Telecoms, for more information visit