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London – June 16, 2004 – Datawatch is pleased to announce the release of Visual|QSM Reports. The product is available in two versions, Standard Edition and Management Edition.

Chris Rodwell, Sales Director at Datawatch International comments, “ Visual|QSM Reports offers seamless integration with Visual|QSM Portal and eHelp solution, so will be well received by our customer base. We also believe it will enhance the Visual|QSM solution, as it provides direct exporting capabilities to Excel and a Query-by-Example interface for report queries. Add to this the email capabilities direct from the interface and the flexible report dashboard feature for KPI capabilities and I believe it makes the solution very comprehensive”.

Visual|QSM Reports Standard Edition will now be included with every Visual|QSM Portal implementation. For existing Visual|QSM Server/Portal customers, there is a simple and cost effective upgrade path.

Templates available in this Release include Call - Detailed, Call - Events, Call – Summary, Call – Sheet and Management Statistics – Standard. New templates will be developed regularly and made available to customers through the Datawatch web site. There will also be the option of advanced templates for the Management Edition customers.

Visual|QSM Reports Standard Edition

Ø Seamless integration into Visual|QSM Portal and eHelp solutions.
Ø Complete Call/Incident Management and Inventory Reporting.
Ø Comprehensive limited set of pre-defined, best practices report templates.
Ø Filter, group and sort report data as required.
Ø Comprehensive report security based on roles and existing Visual|QSM user list.
Ø Save reports for future use and distribution.
Ø Powerful Query-by-Example interface for building simple or complex report queries.
Ø Direct report exporting to common formats such as Microsoft Excel and Access as well as PDF, JPG and others.
Ø Email reports direct from the interface.

Visual|QSM Reports Management Edition

Ø All of the capabilities available in Visual|QSM Report Standard Edition.
Ø Support for enhanced inventory reporting.
Ø New, flexible report dashboard feature providing Business Performance Monitoring and KPI capabilities.
Ø Dashboard capability with email capability
Ø Advanced set of pre-defined, best practices report templates.
Ø Built-in SQL query editor for power users or conditional and exception reporting.


Visual|QSM Portal 7.x
QSM Server 2.4.x

Datawatch Corporation helps organisations easily access, integrate, and distribute information inside and outside the enterprise. From shared services and change management to help desk and problem management, Datawatch Corporation provides solutions that allow organisations to fully leverage their existing infrastructures. Datawatch products are used in more than 20,000 companies, institutions and government agencies worldwide. More information on Datawatch and its solutions can be found at

Visual|QSM is available from Datawatch International
Datawatch International Limited
Cardinal Point
Park Road
Rickmansworth, Hertfordshire
Tel: +44 01923 299 000
Fax: +44 01923 266 284

Mpower: Susan Woollard,, 07796 698000

This press release was distributed by ResponseSource Press Release Wire on behalf of Mpower in the following categories: Business & Finance, Computing & Telecoms, for more information visit