Skip navigation
Skip navigation
You are using an outdated browser. Please upgrade your browser.

Hemel Hempstead, 14th July 2004 – The UK’s National Business Awards, acknowledged by Gordon Brown, Chancellor of the Exchequer, as “the UK’s business Oscars” have awarded Telephonetics, the UK’s leading speech recognition and computer telephony solutions provider, with the Business Innovation of the Year Award 2004 for the South East Region. On giving the award – it was acknowledged that the innovation category was the most difficult to win in the South East Region – due to the region’s strong concentration of high technology companies.

The Business Innovation of the Year Award rewards the organisation that can best demonstrate a proven ability to create, nurture and develop innovations that substantially improve the commercial performance of a company. Since its inception in 1994, Telephonetics business solutions have always been built on innovation and at the cutting edge of technology. As the architects of award winning film information and booking systems, Telephonetics quickly became the UK leader in the cinema industry, developing the first open user group speech recognition system in Europe. A further innovation in 2003 was the deployment of the first ever entirely speech driven film information and booking line called MovieLINE® for Cineworld. Since then a number of the key UK film exhibitors have agreed to move to MovieLINE®.

Telephonetics has also developed award-winning solutions for all sizes of organisations from SMEs to large corporations. The Telephonetics ContactPortalâ, an intelligent call routing solution by spoken voice is used by many organisations, such as the BBC, GKN Aerospace, various NHS Trusts, National Centre for Young People with Epilepsy (NCYPE), Taylor Walton law firm and accountant Hillier Hopkins. This innovative system was also recognised as “Most Innovative Solution” by SpeechTek Fall, New York, September 2003.

Paul Welham, Telephonetics’ Director commented: “We are absolutely delighted to have won yet another prestigious award. The South East of England has the greatest number of IT companies in the UK and we have been recognised as the most innovative, not only in speech, but also IT. Telephonetics has always prided itself on using innovation to develop speech technologies, which provide cost-effective business solutions to meet customers’ needs. Our extensive customer base demonstrates that our business model works.”

About Telephonetics (

Telephonetics is the UK’s leading developer of innovative speech-driven telephony solutions. An award winning organisation, Telephonetics is privately owned and funded by the owners. The company is in its 10th year of continuous, profitable trading and growth. The company serves a multitude of market sectors including the public, legal and finance sectors.

Telephonetics powers over 75% of the UK cinema information market – including developing and deploying the UK’s first public facing speech recognition system for the Odeon film information line, which proved to be the busiest open-user speech recognition system in Europe.

Telephonetics has an extensive list of clients ranging from small businesses to large corporations and includes organisations such as NHS Trusts, Odeon, CineWorld, UCI, Showcase, BBC, RTE, Federal and Mogul, Celestica, HR Johnson, Taylor Walton solicitors, Hillier Hopkins Chartered Accountants, GKN Aerospace and the National Centre for Young People with Epilepsy. These organisations rely on Telephonetics for its detailed knowledge of computer telephony and speech recognition to provide cost-effective solutions to their business needs.

Through work with partners such as Avaya, Aculab, HP, Nuance, Scansoft and Philips, Telephonetics is continually developing innovative systems that will expand the frontiers of speech driven technology – that make Sound Business Sense.

For further information on Telephonetics and its Connectivity solutions, please contact:

Danielle Hearne Paul Welham
PR Manager Director of Sales and Marketing
Tel: +44 (0)1442 242242

This press release was distributed by ResponseSource Press Release Wire on behalf of Telephonetics VIP Ltd in the following categories: Business & Finance, Computing & Telecoms, for more information visit