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Interactive Intelligence Inc. (Nasdaq: ININ), a global developer of business communications software, named Gary R. Blough its new worldwide executive vice president of sales.

Blough replaces Jeremiah J. Fleming, who was named president of Vonexus Inc., a wholly-owned Interactive Intelligence subsidiary formed earlier this month to distribute the company's IP PBX software.

As worldwide executive vice president of sales, Blough will be responsible for the company's 37 directly employed sales representatives, and will also help manage a global channel composed of approximately 140 value-added resellers located in more than 30 countries.

Blough previously held the role of Interactive Intelligence vice president of sales for Europe, Middle East and Africa, and had been area director and vice president of sales for Western U.S. and Latin America since joining the company in February 1997.

As Interactive Intelligence vice president of sales for EMEA, Blough helped to increase revenue by more than 100 percent. Blough also helped the company to better target its selling efforts and reorganize its European finance, marketing and support groups, which led to reduced expenditures and improved operational efficiencies throughout the region.

"Based on his excellent performance managing our sales in Europe for the last three years, we're confident that Gary has the necessary experience to significantly drive sales worldwide," said Interactive Intelligence president and chief executive officer, Dr. Donald E. Brown.

"My experience helping to build the channel in Europe, combined with the operational know-how I gained as a result of our European reorganization and previous experience with Interactive in the U.S., gives me an excellent foundation for my expanded responsibilities," Blough said.

Blough, who will relocate back to the U.S., assumed his new role July 1. He will continue to oversee EMEA operations until a successor is appointed.

Note to editors:

About Interactive Intelligence Inc.
Interactive Intelligence Inc. (Nasdaq: ININ) is a global developer of business communications software for IP telephony, contact center automation, unified communications, and customer self-service. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent company awards include Network World Magazine's 2003 Top 200, and Software Magazine’s 2003 Top 500 Global Software and Services Companies. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis, Indiana, U.S.A. The company has 12 offices throughout North America, Europe and Asia. The EMEA corporate office is located in Uxbridge, England, and serves more than 250 customers throughout EMEA, including companies such as Cetelem, Skandia, and Telefonica. Its telephone number is +44 20 8867 3670; on the Web: http://www.ININ.com.

This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Contacts:
Tony Martin
Marketing Director, EMEA
Interactive Intelligence Inc.
+44 (0) 20 8867 3675
tony.martin@inin.com

Claire Thompson
Zed PR
T: +44 (0) 118 944 0394
M: +44 (0) 7771 817015
claire@zedpr.co.uk




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