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- Enabling business rule development and data standard definitions to target
and eliminate threats to business processes and profitability -

Aldermaston, UK and Billerica, MA, USA - August 11, 2004 - Trillium
Software, a division of Harte-Hanks, Inc. (NYSE: HHS) and the leading
provider of Total Data Quality solutions, today announced general
availability of Trillium Software Discovery Version 4, a data discovery
solution in use at such global enterprises as British Telecom, EDS, Ford
Motor Company, and a broad range of other companies around the world. This
announcement marks another key milestone in Trillium Software's integration
of Discovery from the former Avellino Technologies, which was acquired by
Harte-Hanks and merged into Trillium Software in February 2004.

Trillium Software Discovery Version 4 adds newly developed, client-driven
data discovery capabilities, including automated data monitoring, business
rule validation, trend analysis and the generation of alerts when data
quality anomalies are found. The introduction of business rule validation
empowers users to define their own unique business rules, measure how well
their data supports them and identify exceptions to those rules that must be
rectified to avoid costly inefficiencies and damage to both business and IT
[information technology] operations.

"The appropriate establishment of business rules is unique to each
organisation," said Len Dubois, vice president of marketing for Trillium
Software at Harte-Hanks. "Trillium Software Discovery Version 4 allows
organisations to develop rules that ensure data are in compliance with their
specific business needs. Being able to run your own business rules and
monitor data, regardless of point of entry, reduces issues commonly
associated with enterprise failure, lost revenue, increased operational
costs, and those that may cause organisations to risk non-compliance with
regulatory issues such as Sarbanes-Oxley, HIPAA [Health Information
Portability and Accountability Act], and the U.S.A. Patriot Act."

This version also introduces user-definable Data Standard Definitions (DSDs)
for setting data structure, content conditions and thresholds. Reporting of
these factors may be automated and added to Discovery's built-in profiling
and data discovery functionality.

Trillium Software Discovery integrates directly with the Trillium Software
System for data matching, standardisation and linking. Through the Discovery
interface, users are able to exchange data and metadata, thereby enhancing
and accelerating the process of data discovery, data cleansing and data
quality assessment. Increased capabilities for integration with other
applications through XML-compliant interfaces are also available in this

"What began as basic data profiling has evolved into functionally rich
technologies that go beyond merely identifying data quality problems," said
META Group Vice President Andreas Bitterer. "By adding business rules and
supporting standards-based integration, organisations can continuously
monitor data quality within their key business processes. By reacting
immediately to alerts, they can leverage greater business value from those

A detailed introduction to Discovery Version 4 and other new features is
available at:

==About Trillium Software and Harte-Hanks==
Trillium Software, a division of Harte-Hanks, provides businesses with Total
Data Quality solutions - the full complement of technologies and services to
profile, cleanse, enhance, and link global data for e-business, customer
relationship management, enterprise resource planning, supply chain
management, data warehouse, and other enterprise applications. Use of the
Trillium Software System by many of the world's largest and most successful
companies has made Trillium Software the leader in its marketplace. For more
information about Trillium Software and its offerings, call in the UK
+44(0)118 940 7666, or in the US (978)436-8900, or visit Trillium Software
online at Harte-Hanks, Inc., San Antonio,
TX, is a worldwide, direct and targeted marketing company that provides
direct marketing services and shopper advertising opportunities to a wide
range of local, regional, national and international consumer and
business-to-business marketers. Visit the Harte-Hanks Web site at or, in the United States, call (800) 456-9748.

Trillium Software and the Trillium Software System are registered trademarks
of Harte-Hanks, Inc. All other product and company names and trademarks are
the property of their respective owners.

Press contact:

Derek Harris (For Trillium Software)
Harris Communications
Tel: +44 (0) 1892 511 097
Mob: +44 (0) 7867 525 722

This press release was distributed by ResponseSource Press Release Wire on behalf of Harris Communications in the following categories: Consumer Technology, Business & Finance, Computing & Telecoms, for more information visit