* Over 1000 Intec staff developing, implementing and supporting OSS family
31 August 2004 - Intec Telecom Systems PLC is pleased to announce that it has successfully completed the $74.5 million acquisition of the 'Singl.eView' retail billing software division from ADC Telecommunications, Inc. The award-winning Singl.eView product line, widely regarded to be one of the top retail billing solutions available, is in use at over 70 Tier 1 and Tier 2 carriers in 17 countries, including Deutsche Telekom, Virgin Mobile, Hutchison 3G, SingTel Optus, and Reliance. The deal approximately doubles Intec’s staff team, adding over 630 new employees worldwide, and creating a large professional services team of over 680 people.
“With the acquisition of Singl.eView, Intec now has the three key revenue generating OSS applications: retail, interconnect and content, plus three critical network facing OSS, convergent mediation, service activation, and real-time charging,” said Intec Executive Chairman, Mike Frayne. “This product family, each one individually developed and proven to meet the most demanding, carrier grade requirements of Tier 1 operators, is unmatched in the OSS industry for breadth, performance, functionality and scalability. The acquisition also substantially enlarges our global presence with a total staff team of 1300 people based in 26 offices worldwide. Intec now has over 320 people in product development and over 680 in professional services, giving us a huge capability to develop and implement the most sophisticated OSS projects in the world.”
The majority of the 70 active Singl.eView implementations are at larger (Tier 1 or large Tier 2) communications service providers, including Deutsche Telekom, Virgin Mobile, Reliance (India), SingTel Optus, XO Communications, Hutchison 3G, Tele2 and Inmarsat. The Singl.eView division recently won a number of awards for its products and customer installations, including the prestigious ‘Best Overall Contribution to Billing’, ‘Best Billing Implementation – Telecoms’ and ‘Best Billing Implementation – Utilities’ at the 2004 Global Billing Awards in London.
Intec CEO, Kevin Adams, added: “We believe this transaction makes Intec one of the leading OSS products companies in the world with over 450 customers and 600 installations, including 60% of the world’s top 100 carriers. With around 1000 people developing and implementing our products we have an outstanding depth of capability to offer to customers.”
The acquisition of Singl.eView has been welcomed by customers and business partners alike. According to John Bickmore, Director of Billing Services, SingTel Optus, which uses both Singl.eView and Intec’s InterconnecT and Inter-mediatE products: “Intec has a big presence in Asia and we are therefore very pleased to see Singl.eView, one of our most important applications, having such strong local support from a global company.”
Singl.eView Dynamic Transaction Management
Singl.eView is an award-winning product that extends the traditional billing model to support rating and billing for any type of billing event, regardless of class of service, customer type, product or payment method. The Singl.eView product suite is comprised of six solution components:
Rating and Transaction Engine - The Singl.eView Rating and Transaction Engine is an open, rules-driven, dynamic transaction processing system. It generates charges by processing events from multiple sources, including network devices, mediation systems and service delivery platforms.
Convergent Billing - The Singl.eView Convergent Billing module supports billing, invoicing and accounts receivable processing. Through the use of a customer account model, Singl.eView Convergent Billing offers billing and invoicing capabilities for a broad range of customer types, from the most basic residential customer to large and complex corporate hierarchies, as well as for a broad and extensible range of services. Singl.eView Convergent Billing’s expression-based charging engine supports a variety of charging algorithms, including but not limited to usage-based charging, service bundle charging, multiple discounting algorithms and taxation and other regulatory charges.
Commerce Engine - The Singl.eView Commerce Engine is a real-time charging and balance management solution. Optimised for support of prepaid and premium interactive services, Commerce Engine enables real-time service authorisation, advice of charge and concurrent account usage for multiple devices. Commerce Engine provides the flexibility that allows customers to be offered the same level of services regardless of the method of payment.
Process Engine - The Singl.eView Process Engine is a rules-driven work flow and contact management system that is designed to support customer care and operations business processes. Through the use of a configurable GUI and scripting functions, Singl.eView Process Engine is designed to improve customer loyalty by ensuring timely and consistent responses to customer issues.
Lifecycle Management Suite - Singl.eView Lifecycle Management Suite is an enterprise catalogue for managing the product and service life-cycle. Through the use of open standards, LMS extends across internal and external systems to manage the launch of new product offerings, reducing both time and cost to market.
Market Solutions - The capabilities of the modules described above can be deployed in a timely and cost-effective manner through the application of pre-configured solutions targeted at specific business areas or industry models. Available solutions address a number of functional areas, including wireless services, IP/data services, customer management capabilities, payment assurance processes and financial assurance support.
The Singl.eView product suite has a scalable three-tier architecture that delivers the cost and quality benefits of commercial off-the-shelf software:
Modularity - The Rating and Transaction Engine is the core of all Singl.eView deployments. All other Singl.eView modules are optional and can be deployed as part of an initial installation or with a subsequent upgrade.
Flexibility - Singl.eView functionality may be customised and extended as part of a customer’s implementation through the use of configured expressions, rather than coding. This approach allows customers to adapt the system to their business as it grows and changes. By maintaining backward-compatibility of the core modules, Singl.eView customers are able to take advantage of new features through timely upgrades.
Openness - Singl.eView includes an interoperability package that supports open access to application functionality through industry standard interface mechanisms, including EAI tools.
Internationalisation - Singl.eView supports localisation of language, currencies, number formats, calendars and regulatory and taxation rules. With the exception of Process Engine, Singl.eView modules support double byte languages, with Unicode support to be delivered in the version 6.00 release in late 2004. Singl.eView has been deployed in non-English languages, including German and Thai.
Scalability - Singl.eView has proven scalability, as evidenced by the production systems at customer installations with subscriber numbers ranging from thousands to more than ten million.
Information on Intec Telecom Systems
Intec Telecom Systems is a leading OSS product vendor for fixed, mobile and next-generation networks (i.e. WLAN, 3G and IP), with more than 650 installations of its products worldwide in 450 customers. Founded in 1997, Intec was listed on the London Stock Exchange in June 2000. Intec is a market leader in inter-carrier billing systems and convergent mediation software, and has recently acquired strong capabilities in retail billing, IP billing and real-time mobile service charging and control. For the year ended 30 September 2003, Intec reported revenues of £50.7 million, with adjusted net earnings after tax of £4.1 million.
Intec’s product portfolio includes:
• Singl.eView™ - dynamic transaction management/retail billing
• Inter-mediatE™ - convergent mediation solution;
• InterconnecT™ - inter-carrier billing including US CABS and ITU-based settlement;
• Inter-activatE™ - flow-through provisioning and activation;
• Intec CPM™ - end-to-end content partner management; and
• Intec DCP™ (Dynamic Charging Platform) – real-time pre/post-paid charging
Intec’s customer base includes, among others, BellSouth, BellSouth Peru, Cable & Wireless, Cesky Telecom (Czech Republic), China Unicom, COLT Telecommunications, Deutsche Telekom, EBT (Taiwan), EDS, Eircom (Ireland), France Telecom, Hutchison 3G, Maxis (Malaysia), Nitel (Nigeria), Reliance (India), Singtel Optus (Australia), O2 Ireland, Orange, Telecom Argentina, Telecom Egypt, Telecom Italia, Tiscali, TPSA (Poland), Swisscom, T-Mobile International, Telefonica, Telia (Sweden), Telkom South Africa, Telstra, US Cellular, Westel (Hungary), Vodafone, VimpelCom (Russia), Virgin Mobile, Vivo (Brasil) and Verizon.
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