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Walnut Creek, California, September 23, 2004 – WildPackets Inc., innovators in advanced network services fault analysis, today announced the release of EtherPeek VX expert VoIP network analyzer. In a single software product, EtherPeek VX combines WildPackets’ award-winning network analytics with advanced “per-call” VoIP analytics. This combination gives network engineers a single tool for troubleshooting any problem on a VoIP network, regardless of whether the problem involves voice or data. The product’s comprehensive feature set addresses all three phases of VoIP deployments: planning, roll-out, and ongoing maintenance.

Portable and cost-effective, EtherPeek VX is designed to meet the needs of engineers responsible for VoIP services in enterprises, engineers working for service providers, and the field service teams of equipment manufacturers. “Network problems and latencies that might be bearable for other applications are unacceptable for VoIP telephony, when network faults might literally be interrupting the voice of the customer,” said Brant Cooper, WildPackets’ Vice President of Corporate Strategy. “Our customers tell us that EtherPeek VX is the powerful VoIP troubleshooting solution they’ve been looking for.”

"EtherPeek VX is a tight integration of the traditionally excellent packet decoding functionality of the WildPackets EtherPeek family with a new and exciting expert view into how VoIP users experience the network. I can certainly recommend EtherPeek VX to any network or service engineer working with VoIP deployments,” Dr. Steven Erde, Director, Office of Academic Computing, Cornell University Medical Center.

About EtherPeek VX

EtherPeek VX extends WildPackets’ broad network coverage to VoIP. The product’s comprehensive feature set enables engineers to assess the quality of VoIP calls both objectively and subjectively. Using the product’s objective metrics, such as MOS, engineers can compare network performance to that promised in SLAs. To make subjective assessments, engineers can use EtherPeek VX’s unique playback feature to play calls back with varying amounts of jitter. By controlling the jitter, engineers can assess the effect of network status on call quality.

EtherPeek VX can analyze up to 100 open calls simultaneously, without requiring any expensive hardware, to provide unsurpassed value for post-deployment analysis. The product provides per-call analytics and metrics, and supports multiple signaling protocols like SIP, H323, MGCP, SCS and more. EtherPeek VX’s passive monitoring ensures that network analysis never interferes with network performance.

EtherPeek VX can analyze traffic on Ethernet, Fast Ethernet or Gigabit Ethernet networks. For product information, system requirements, and technical specifications visit:

About WildPackets, Inc.
Since 1990, WildPackets has been delivering real-time fault analysis solutions that enable the world’s organizations to keep their networks running securely and reliably, day after day. From the desktop to the datacenter, from wireless LANs to Gigabit backbones, on local segments and across distributed networks, WildPackets products enable IT organizations to quickly find and fix problems affecting mission-critical network services. WildPackets products are sold in over 60 countries through a broad network of channel and strategic partners. Over 5,000 customers, spanning all industrial sectors and including 80% of the Fortune 1000, use WildPackets products daily to troubleshoot networks and maximize network uptime. WildPackets customers include Cisco Systems, Comcast, EDS, Microsoft, Siemens AG, Unisys, Motorola, and Deutsche Bank. Strategic partners include Aruba, Atheros, Cisco, 3Com, Intel and Symbol Technologies. For further information, please visit

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This press release was distributed by ResponseSource Press Release Wire on behalf of Ascendant Communications in the following categories: Computing & Telecoms, for more information visit