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London, 22nd September 2004: At a customer advisory forum event hosted today by SkillSoft, the global e-learning provider, 150 top-level HR and training professionals from organisations including Xerox, Reuters, Sainsburys, Shell, O2, Deloitte, Nestle Purina and Marconi participated in a live survey to share their future predictions for e-learning.

Over 96% foresee a further increase in e-learning as part of their organisations’ overall training delivery in the next 2-3 years

When this 96% were asked to estimate what percentage of their overall training delivery will be delivered electronically in the next 2 – 3 years; 58% said that more than 25% of their training would be delivered in this way.

Breaking this down further into the type of training the group envisage will be delivered electronically in the next 2 – 3 years, the greatest majority

(45%) anticipate that between 26% and 50% of their organisations’ IT training will be delivered electronically. A further 31% cite that in excess of 51% of all their IT training will be delivered in this way. In terms of business skills training; the greatest majority (42%) said that between 11% and 25% will be delivered electronically with a further 27% saying between 26% and 50% will be delivered via e-learning.

Interestingly, when asked whether they envisaged an increase in e-learning for senior executive education in the next 2-3 years, 74% said yes.

Commenting on this, Kevin Young, Managing Director of SkillSoft EMEA, said, "This suggests that those higher level managers and directors who have traditionally been slow to adopt e-learning are now embracing it themselves.

Many of this group have been switched onto e-learning through the use of online books, ExecSummaries and other business related referenceware."

Amongst the training professionals present whose organisations currently use

Books24x7, the largest majority (38%) offer this facility to more than 51% of their employees.

Blended training continues to be important, with 45% of HR and training professionals expecting to blend over 51% of their training delivery in the next year. In terms of new elements to the blended learning mix, 78% anticipate that the use of virtual classroom environments is set to grow and a similar percentage envisage an increased demand for customised e-learning.


About SkillSoft (

SkillSoft is a major global supplier of integrated AICC and SCORM compliant e-learning solutions, which help to provide the workforces of corporate organisations around the world with management, business, computer and information technology skills.

SkillSoft focuses on generating tangible business results through both formal and informal learning processes – providing learners with the tools to access information, training modules, reference material and other resources at the point they really need it – i.e. when they are actually trying to complete a specific task during a working day.

SkillSoft’s customers include international corporate organisations such as AT&T, FedEx, Hilton, Lloyds TSB, Nestle, PriceWaterhouseCoopers, Royal Mail, Siemens, Telewest and Wolters Kluwer. The company works with a wide range of technology suppliers to ensure that its multi-modal e-Learning solutions can be seamlessly integrated into an organisation’s existing systems and software.

For further details contact Louise Jaggs at TextOnTap; tel: +44 (0)1242 257770; fax: +44 (0)1242 257771; mob: +44 (0)7712 011246; email:

This press release was distributed by ResponseSource Press Release Wire on behalf of On Tap Communications in the following categories: Education & Human Resources, for more information visit