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70 per cent of British Mobile Phone Users Are Frustrated by Voicemails

LONDON, 12 October 2004 – Does this sound familiar? You’re in a rush. The streets are crowded and bustling and you’re trying
to listen to your voicemail on your mobile phone – which keeps beeping every time that you have a new message. Then, you have to redial to hear the entire message again – only to find that you don’t have a pen and pad to write down the details.

Today, SpinVox launches the world’s first voicemail-to-text service. SpinVox makes voicemail easy by converting your voicemails
to texts and sending them directly to your mobile; no need to write down message details, it’s simply all there on your screen.
You can even use SpinVox when you are abroad on holiday* - anywhere your phone works – no expensive international calls just to get your messages or needing to find out how to call your voicemail from abroad.

Christina Domecq, CEO and SpinVox co-founder says: “We founded SpinVox on a very real need. Just like you, the last thing anyone wants is to be bothered with listening to and replaying voicemails just to hear who called and what they said. SpinVox
removes all the hassles of voicemail by converting your voicemail into text messages and delivering them straight to your mobile
phone. Now, you can instantly see your voicemail on your phone’s screen and choose how and when you respond to them.”

A recent YouGov survey commissioned by SpinVox shows that up to 85 per cent1 of respondents need to listen to their messages more than once in order to get the key details from their messages. Also, 45 per cent2 of mobile users cited that listening to voicemail was difficult due to background noise, complex playback controls and having to do too many things at once.

Mobile phone users are encouraged to trial SpinVox and experience – for free – first hand how easy it is to use and how it will simplify their daily life. Just text the word “SPINVOX” to 84004 and SpinVox will reply by text with simple steps to start your free trial. Alternatively, you can sign-up through the SpinVox website at, or call SpinVox on 0870 033 7300. SpinVox will also be available across the UK through major
High Street shops such as The Link and Curry’s later this month.


Notes to Editors:
Founded in early 2003, SpinVox is the first company to offer next generation speech-to-text services for mobile phones.

SpinVox voicemail-to-text service converts voicemail messages into text using proprietary technology. Users’ voicemails are now
delivered directly to their mobile phone via an integrated push technology platform.

An independent company, SpinVox is privately held and based in London.

For more information about SpinVox, please see To arrange a briefing with a SpinVox executive, please
contact Stephen Elliott or Dominic Cook at Chameleon Public Relations via or on 0870 033 7555.

* Currently this service is not available on some pre-paid mobile phones or fixed line phones that do not support call divert features.
Ability to receive text messages when roaming abroad is subject to the host country’s service compatibility with your home network.

1 Based on a sample of 772 non-manual workers who use mobile phones
2 Ibid

Further information from:

Stephen Elliot/Dominic Cook
Chameleon PR
Tel: 0207 721 7875

This press release was distributed by ResponseSource Press Release Wire on behalf of Chameleon PR in the following categories: Consumer Technology, for more information visit