LONDON – October 27, 2004 – BroadVision, Inc. (Nasdaq: BVSN), a global provider of self-service web applications, today announced that Toyota (GB) Plc (www.toyota.co.uk) is using a BroadVision solution that includes BroadVision Commerce as the platform for its entire web-based services for Fleet buyers and individual customers as well as for the motorists’ portal, GetMeThere.co.uk.
BroadVision was chosen by Toyota after being recommended by IS Solutions (www.issolutions.co.uk), an Internet design, development and support company used by Toyota to implement its online strategy. BroadVision was selected for its self-service application functionality for staff and Fleet buyers as well as for the flexibility, scalability and reliability of the platform that enables it to be used across multiple applications.
GetMeThere.co.uk, the motoring portal, run in conjunction with IS Solutions, was launched to enable Toyota to provide free-to-use value-added services to both customers and the general public. This has increased awareness of the company with existing and potential customers, as well as providing a valuable information and travel planning service to the motoring public.
The Fleet extranet has innovative personalisation features that allow Toyota’s account managers to provide tailored information to customer organisations; this enables customer employees to benefit from specific information on car models available to them, dependent on their job level and entitlement, when they log on to the site. It also allows employees to specify colours and other options on the vehicles they select and to then print or send their choice to family, friends or even their Fleet manager.
The Toyota retail customer web site uses BroadVision to provide information and advertisements targeted at individual’s buying needs based on their choice of vehicle. Content is published directly onto the site by Toyota’s sales and marketing team and then dynamically personalised according to defined rules. Toyota have recently added further personalisation features to the web site such as a dedicated owners’ portal that will allow users to save the configuration of a selected vehicle as well as setting alerts on key annual events such as insurance renewal and MOT.
Robin Giles, General Manager, Marketing Communications at Toyota said: “Toyota is firmly established as a market leader in the UK and our online services are a critical part of our sales and marketing strategy. The personalisation features that we can offer our Fleet and individual customers online are increasingly contributing to that success. Going forward, we intend to use the BroadVision platform to create an even better online experience for our users”.
Ruud van Hilten, Head of Customer Marketing Solutions at BroadVision, said: “Web personalisation is a key factor in the success of e-commerce strategies in today’s business world. Online customers are demanding increasingly sophisticated and individually tailored products and services which means that to be successful companies must not only supply this but do so in a timely and reactive fashion to meet changing customer needs, market trends and competitive pressures. BroadVision’s solutions are designed to help companies meet these demands head on and use the Internet as a key driver in their business strategies as demonstrated by Toyota’s use of our products.”
BroadVision Commerce helps companies manage the entire sales process from lead generation to sales execution to customer support, and to manage B2B and B2C channels through a single application. The product also delivers advanced capabilities and easy-to-use catalogue management tools.
BroadVision is a global provider of personalized self-service web applications. Our integrated suite of process, commerce, portal, and content solutions helps customers rapidly increase revenues and reduce costs. Over 1,000 organizations - including Wal-Mart, Vodafone, Cardinal Health, Hewlett-Packard, Toyota, Japan Airlines and the U.S. Air Force - serving nearly 60 million registered users, rely on BroadVision's open solutions to power and personalize their mission-critical web initiatives.
For more information about BroadVision, Inc., call 650.542.5100, email firstname.lastname@example.org or visit www.broadvision.com.
BroadVision and BroadVision Portal are trademarks or registered trademarks of BroadVision, Inc. in the United States and other countries.
About IS Solutions Plc
Established in 1985 and listed on the London Stock Exchange (Stock Code: ISL), IS Solutions Plc is a leading supplier of datafeeds, analytics, IT solutions and support, specialising in building and supporting customer-centric web and multi-touchpoint interactive solutions. Using a unique blend of marketing and technical expertise, IS Solutions has built over 300 solutions based around the Internet, WAP, DiTV and other touchpoints for 170 clients. The datafeeds business specialises in financial and news real-time and delayed feeds, with analytics focusing mainly on interactive client-side Internet usage. IS Solutions' clients include Toshiba, Toyota, Torfaen County Borough Council, Channel 4, The London Stock Exchange, English Nature and Marks & Spencer.
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