ToucanSurf — choice, transparency and value
The Internet made easy, putting the consumer in control
Toucan is pleased to announce the launch of ToucanSurf, which it believes to be the most comprehensive and easy-to-use portfolio of domestic Internet access options available in the UK. ToucanSurf options include two “Talk ‘n’ Surf” Voice & Broadband bundles, combining unlimited calls to UK landlines with unlimited surfing.
The entry level “Talk ‘n’ Surf” broadband bundle offers voice calls plus broadband at 512Kbps, 10 times the speed of standard dial-up, for just £29.99 a month. The second “Talk ‘n’ Surf” bundle features 1Mbps broadband — 20 times the speed of dial-up — for only £34.99 a month.
Toucan Managing Director Joseph Blass commented: “ToucanTalk “All-You-Can” was the UK’s first fixed-fee domestic phone service to break the £10 monthly charge barrier. Now, we’re extremely pleased to be offering a Calls-plus-Broadband package for under £30 a month. And the announcement of the new Talk ‘n’ Surf bundles means even greater value for our customers.”
ToucanSurf is the latest addition to the Toucan range of consumer telecoms services, and includes four core broadband options, ranging from 150Kbps to 1Mbps to meet the needs of every home user, from light surfers to the serious Internet enthusiast. Two 56Kbps dial-up options are also available, together with a Voice/Unmetered Dial-up access bundle for only £19.99 a month.
Marc Bodner, Managing Director of IDT Europe, adds: “It’s more than five years since Internet access in the home started to become commonplace in the UK. But most providers to date have designed services which are not consumer-friendly. It’s time to change that way of thinking — and we believe ToucanSurf is making that change happen.”
Joseph Blass adds: “All six ToucanSurf services are unified by a set of central values. Straightforward pricing and dedicated customer support from real people. Total ease of use. And no limits: users are tired of receiving great pricing offers, only to learn about restrictions on downloads. With ToucanSurf, what you see is what you get. It all adds up to a new service that makes the Internet genuinely easy and puts the consumer back in control.”
All ToucanSurf products feature unlimited downloads, to save users the frustration of being disconnected in the middle of transferring large files. Also included are: free broadband modem, free connection, free 24 x 7 customer services and technical support for just 10p-per-minute, seven days a week from 8am until midnight. Customers combining ToucanSurf with the ToucanTalk voice service have the added advantage of seeing their charges conveniently listed on a single monthly bill.
The core ToucanSurf options and prices are:
· ToucanSurf Lite @ £19.99 a month: 150Kbps, three times faster than dial-up for accelerating simple online activities like banking and shopping.
· ToucanSurf Express @ £21.99 a month: 256Kbps for even faster surfing, emailing large attachments and sending and receiving photos.
· ToucanSurf Power @ £24.99 a month: 512Kbps, enabling rapid download of music and software, playing online games, uploading photo libraries and more.
o (Talk ‘n’ Surf bundle including ToucanTalk All-You-Can: £29.99 a month.)
· ToucanSurf Ultra @ £29.99 a month: 1Mbps for the ultimate Internet experience, including video-streaming and real-time online gaming with players across the world.
o (Talk ‘n’ Surf bundle including ToucanTalk All-You-Can: £34.99 a month.)
All broadband options are charged on a fixed monthly fee with no call charges and provide unlimited downloads. Self-installation is straightforward and a free broadband modem is included in every package.
· Surf-All-You-Can @ £13.99 a month: unmetered 56Kbps access providing unlimited surf-time for a fixed monthly fee, for easy budget management.
o (Talk ‘n’ Surf bundle including ToucanTalk All-You-Can: £19.99 a month.)
· Pay-As-You-Surf: for ToucanTalk customers. 56Kbps access, no minimum charge or connection fee. Recommended for occasional users. Charges for time spent online appear on the user’s normal ToucanTalk phone bill.
All ToucanSurf accounts come with the following value-added features as standard:
· 5 unique POP3 email addresses, each with 10Mb mailbox, auto-forwarding and auto-responder
· webmail account
· online account management
· 25Mb free webspace
Toucan are also announcing a special offer for Voice customers not wishing to fix the monthly price of their voice calls with one of the Talk ‘n’ Surf bundles. These customers will receive £10 free calls when they combine any ToucanSurf package with either of the ToucanTalk variable price plans. This offer is increased to £20 if they sign up online. The exception is the “Pay-As-You-Surf” account, one of which is given free automatically to all ToucanTalk customers when they first sign up.
Registration for ToucanSurf is easy, either online at www.toucansurf.com, over the phone on 0800-0613-613 (lines are open 24 hours a day, 7 days a week) or via the free ToucanSurf CD.
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Note to Editors
Toucan applies no formal limits to the amount of data ToucanSurf customers download from the internet. However, we reserve the right to restrict over-use of the service by, for example, prioritising traffic from light users during peak periods.
ToucanSurf Dial-up is subject to a maximum of 2 hours’ usage in a single session. There is no limit to the number of times users may reconnect, subject to a maximum of 300 hours per month. We may disconnect users if we see 15 minutes’ inactivity on the account.
More details appear in the ToucanSurf Fair Usage Policy at www.toucansurf.com.
IDT Europe, formed in 1998, is headquartered in London with operations in the Netherlands, Belgium, Ireland, Germany, Spain, Portugal, France, Italy, Switzerland and Scandinavia. IDT Europe is one of Europe's major wholesale carrier services and retail prepaid calling card providers. For more information please visit www.idteurope.com.
For further information on ToucanTalk, visit the website at www.toucantele.com, call the sales team on 0800 0613 613 or email firstname.lastname@example.org.
For further information please contact:
Toucan Marketing Manager
tel: 020 7549 6000
Bill Boyle/Sarah Roberts
WHB Communications Ltd
tel: 07989 302348 (Sarah Roberts) 07764 786488 (Bill Boyle)
About IDT Europe
IDT Europe is a division of IDT Telecom – a wholly-owned subsidiary of IDT Corporation, a leading carrier’s carrier and provider of retail telecommunications services. IDT’s listing on the New York Stock Exchange (NYSE: IDT.C, IDT) confirms its status as one of the industry’s premier long distance providers, and underlines its financial strength and staying power.
IDT Europe was formed in 1988 with a presence in many European countries. Headquartered in London with operations in the Netherlands, Belgium, Ireland, Germany, Spain, Portugal, France, Italy, Switzerland and Scandinavia, IDT Europe has previously concentrated its expertise in two main product categories: retail prepaid calling cards and wholesale carrier services.
About IDT Corporation
IDT Corporation, through its subsidiary IDT Telecom, Inc., is a facilities-based, multinational carrier which provides a broad range of telecommunications services to its retail and wholesale customers worldwide. IDT Telecom, by means of its own national telecommunications backbone and fibre optic network infrastructure, provides its customers with integrated and competitively priced international and domestic long distance telephony, and prepaid calling cards. IDT and Liberty Media Corporation own 95% and 5% of IDT Telecom, respectively. Liberty Media Corporation also owns a 5.6% stake in IDT Media. IDT Media, Inc. is the IDT subsidiary principally responsible for the Company's initiatives in media, new video technologies and print media. Winstar Holdings, LLC is the IDT subsidiary through which we provide broadband and telephony services to commercial and governmental customers through a fixed-wireless and fibre infrastructure. In December 2002, we announced that the services offered by Winstar would begin to be offered under the name “IDT Solutions.” Net2Phone, Inc., a subsidiary of IDT Corporation, is a leading provider of high-quality global retail Voice over IP services, either directly or via a partner.
IDT Corporation common shares trade on the New York Stock Exchange under the ticker symbols IDT and IDT.C.
In this press release, all statements that are not purely about historical facts, including, but not limited to, those in which we use the words "believe," "anticipate," "expect," "plan," "intend," "estimate, "target" and similar expressions, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. While these forward-looking statements represent our current judgment of what may happen in the future, actual results may differ materially from the results expressed or implied by these statements due to numerous important factors, including, but not limited to, those described in our most recent report on SEC Form 10-K (under the heading "Management’s Discussion and Analysis of Financial Condition and Results of Operations"), which may be revised or supplemented in subsequent reports on SEC Forms 10-Q and 8-K. These factors include, but are not limited to, the following: potential declines in prices for our products and services;
our ability to maintain and grow our retail telecommunications services, particularly our prepaid calling card business; availability of termination capacity; financial stability of our customers; our ability to maintain carrier agreements with foreign carriers; effectiveness of our marketing and distribution efforts; increased competition, particularly from regional bell operating companies; our ability to manage our growth; competitiveness of our Winstar subsidiary; impact of government regulation; our ability to obtain telecommunications products or services required for our products and services; and general economic conditions, particularly in the telecommunications markets. We are under no obligation, and expressly disclaim any obligation, to update the forward-looking statements in this press release, whether as a result of new information, future events or otherwise
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