MANAGERS OUT OF TOUCH WITH WORKERS’ PRIORITIES
Nine out of ten employees said achieving a good work-life balance was important to them, whereas they believe that fewer than two thirds of managers recognise this. Meanwhile, managers consider factors such as recognition, salary and management style are more critical contributors to job satisfaction. This is according to research released today commissioned by Randstad and conducted by MORI.
These are some of the key findings of Randstad’s UK employment survey, amongst employees and managers throughout Great Britain and Northern Ireland. The findings support the current call for increased flexibility in the labour market.
Commenting on the survey results, Hans Hoogeveen, Randstad UK’s Managing Director, said: “The importance of work-life balance has been a hot topic in the news lately, and as our survey shows, it continues to be of great concern for British workers. It is worrying though to find that managers appear not to be in touch with the priorities of the people they employ and think that factors such as recognition and the way they are managed are more significant motivators for staff.”
The research results found that flexible working hours and work-life balance were a major reason why some people do temporary work. However, findings also indicate that the attraction of flexible working is undermined by concerns over economic uncertainty and perceptions that flex-working does not afford the same level of security as permanent employment. Only six per cent of respondents agreed that they would seriously consider giving up their permanent job to take on a temporary role.
“When asked what would make temporary work more appealing, respondents cited guaranteed work, pensions schemes, holiday entitlement and training opportunities as key. Significantly a number of these are provisions included under the Randstad Flex-Worker Charter, pioneered in Britain in August 2000, which gives flex-workers a range of benefits previously only available to permanent employees, thereby making flex-working a real alternative.”
As part of its UK employment survey Randstad also interviewed a selection of its own flex-workers to gauge levels of job satisfaction and understand the key motivators behind their decision to leave permanent employment.
70 per cent of Randstad’s flex-workers said that they would recommend flex-working to others, and three in five agreed they are treated as well as permanent employees. The use of temporary workers is on the increase, but the findings suggest that one in six managers don’t know where to go to look for a new employee.
The survey reveals that most workers in the UK are happy in their current job:
• Four in five workers (77 per cent) said they were happy in their job, but a quarter of workers feel insecure – a feeling held by more men than women
• 63 per cent of employees feel valued and recognised by their employer for the work they do, and more surprisingly and contrary to recent media reports, more women than men feel this way – 70 per cent compared to 58 per cent of men.
The survey also highlights that, as the Government discusses an increase to the retirement age, although nearly half of British workers realise that they may have to wait until they’re 65+ before they retire, less than a fifth would be happy to stay working that long.
Notes for Editors
A sample of 1,150 workers were interviewed on the MORI face-to-face Omnibus. 1,023 interviews were conducted in respondents’ homes between the 22nd and 27th July 2004, in 202 sampling points across Great Britain. A further 127 interviews were conducted between the 13th August and the 30th August in Northern Ireland.
Quotas were set in terms of gender, age, region and work status to ensure the data is fully representative of the UK population.
The Randstad flex-worker findings are based on a sample of 593 Randstad flex-workers, who received self-completion questionnaires when payslips were distributed on 30th July 2004. Questions were set in conjunction with those asked of all UK workers on the MORI face-to-face Omnibus.
For a full copy of the UK Employment Survey results, please see contacts below. Copies of the 2004 Workpocket can also be obtained from your local branch.
With more than 40 years experience worldwide and based in the UK since 1989, Randstad has the proven employment expertise to implement this survey and is well-placed to advise and guide both employers and employees in the marketplace.
Randstad was founded in 1960 and today generates worldwide revenues of €5.4 billion and a net income of €58.6 million. Throughout the last year on an average day Randstad employed some 206,000 people. The company has a total of 1,600 branches and 442 in-house operations on customer sites.
In geographic terms, Randstad is focused on Europe and North America where 80% of the global recruitment market can be found. In Europe the company has representation in The Netherlands, Belgium and Germany where it is the market leader. It is also in the UK, Denmark, France, Italy, Luxembourg, Portugal, Spain, Switzerland and Poland. In North America it has operations in both the US and Canada.
Randstad Holding NV is listed on the Amsterdam stock exchange and is included in Amsterdam’s Midkap Index where its current market capitalisation is €1.728 billion.
Randstad’s corporate mission is to establish leadership in matching demand for and supply of employment.
Magdalen Bush, Alastair Cartwright
020 7282 2880
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