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CAPTARIS SETS NEW STANDARD WITH RIGHTFAX 9.0
New release delivers significant enhancements for administrators and users

London, United Kingdom. - November 2, 2004 - Captaris Inc. (NASDAQ: CAPA), a leading Business Information Delivery Solutions provider, today announced the immediate availability of a major upgrade to its flagship product. RightFax 9.0 extends its market-leading enterprise fax and e-document delivery offerings with significant enhancements that offer the performance, security and scalability needed by today's enterprise of any size.

By delivering reliable software that simplifies the user's experience, RightFax helps organisations rapidly improve efficiency and reduce costs through integrating and automating the flow of a full range of fax, paper and electronic documents and data. In addition, RightFax gives customers a clear migration path for enhanced e-document and business information delivery through seamless integrations with Teamplate business process workflow and Interchange content integration solutions.

"Electronic fax servers play a crucial role in today's information delivery infrastructure. This realisation is propelling the continued growth in RightFax installations, both from new customer deployments and from expanding usage in existing customers' sites. With extensive feedback from our partners and customers, we have delivered the most robust enterprise fax and e-document delivery solution yet created in RightFax 9.0," said Jürgen Stephan, Vice President of Global Marketing, Captaris.

RightFax 9.0 offers quicker and easier deployment, simplified interfaces for more rapid adoption, and performance enhancements, all of which lead to increased returns on IT investments. Organisations in many industries including healthcare, financial and mortgage services, manufacturing and government rely heavily on paper-based systems. Solutions built on RightFax allow organisations to convert paper-based data into electronic form, automating and streamlining costly and inefficient manual processes.

According to the Davidson Consulting Computer-Based Fax Report (2003-2008), the fax server market grew at a respectable 8.3% annual growth rate over the last few years. In market share for fax servers, Captaris was once again pre-eminent, with a 24.6% share worldwide, beating other fax server providers by a factor of two and half.

RightFax has an extensive installed customer base that includes the entire Fortune 100, such as JPMorgan Chase, as well as other notable customers including Barnes & Noble, Carfax and Countrywide. It also has certified integrations with a breadth of leading software vendors such as Microsoft, Oracle, SAP, Xerox, HP and IBM Lotus.Captaris continues to heavily invest in RightFax with the latest technology including Fax over IP, an open SQL database, integrated support for SMS as a document delivery type and the new RightFax Web Access module so that customers can rest assured that their RightFax investment is truly "future proof." Captaris RightFax delivers features and technology that serve enterprise customer needs today and can be used as the foundation to enhance their document delivery strategies in the future.

RightFax 9.0 Key Features and Benefits
·Open Database-leverages Microsoft SQL server to support the scalability, reliability, performance and interoperability needs of enterprise customers

·RightFax Web Access (new Microsoft .NET-based Web client)-provides updated intuitive .NET-based Web interface for sending, receiving and managing faxes to make it more robust and flexible for users as well as easier to deploy for administrators

·Expanded security and privacy capabilities-provides two-tiered administrative layers and restricts viewing of fax content by administrators, tracks users who view a fax and disallows boards-level binary file transfers, unless opted

·Short Messaging Services (SMS) enhancements-users can now create and send SMS messages from various RightFax clients such as Outlook, Notes, FaxUtil, etc. Also introduces functionality to send SMS messages in an automated production fax environment and provides bi-directional SMS text messaging to support global customers and improve usability.

·IBM Lotus Notes enhancements-upgraded support for Lotus Notes R6.5 including iNotes, support for Lotus Notes clustering, enhanced reporting, SecureDocs from Notes (certified delivery and encrypted PDF), support for SMS, as well as a host of other enhancements to simplify deployment and improve usability, security and reliability

·Fax over IP (FoIP)-supports Internet real-time faxing standard T.38 via Brooktrout's TR 1034 intelligent fax boards to provide a secure on-ramp for organisations wishing to take advantage of FoIP

·Do Not Fax/Do Not Dial-supports anti-Spam measures and compliance with FCC regulations TCPA and Junk Fax Protection Act by checking outgoing faxes against a list of numbers to be blocked.

Pricing and Availability
RightFax 9.0 is immediately available through Captaris and its vast network of national resellers and international distributors for delivery starting November 5.

About Captaris Inc.
Captaris Business Information Delivery solutions capture, process, archive and deliver data and documents enabling customers to reduce costs and increase the performance of critical business information investments. Through its global distribution network, Captaris delivers cost-effective software products and services that help organizations manage and leverage the value of corporate information. In partnership with leading enterprise technology companies, Captaris has installed more than 90,000 systems in 95 countries in companies of all sizes, including the entire Fortune 100.Captaris RightFax is the proven market leader in enterprise fax and e-document delivery solutions that achieve significant cost reduction by integrating and automating business information.Captaris is headquartered in Bellevue, Wash., and has main offices in Tucson, Ariz., Portland, Ore., Englewood, Colo., Calgary, Canada, and European headquarters in Nieuwegein, Netherlands. In addition, Captaris has
sales and support offices in Switzerland, the United Kingdom, Germany, Hong Kong, Australia, New Zealand and Dubai. The company was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information please visit www.captaris.com.


Nicola Males
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