Telewest Business puts senior customers on trial in UK-wide home working
A group of senior executives from Telewest Business’ customer base have agreed to be confined to their homes for 48 hours to test their experiences of remote working. The social experiment, called ‘Remote Control’, will take place on the 15 and 16 November, and the participants will be asked to record their experiences of how practical and feasible they find home working.
Telewest Business, the supplier of broadband communications to the public and private sector markets, is attempting to discover what the real benefits and drawbacks of remote working are for today’s enterprise workforce, from the perspective of senior management. As well as discovering what impact remote working has on the executives’ ability to manage workloads and communicate with colleagues, the Remote Control trial will also gauge its impact on more personal issues such as balancing work and personal life priorities.
Participants in the trial are:
Colin Dean, Corporate Systems Director, Arnold Laver
Barry Forde, Director of IT, University of Lancaster
Nick Harwood, Group IT Security Manager, Royal London
David Speirs, Group IT Director, The Scotsman Publications Limited
Howard Watson, CIO, Telewest Broadband
Howard Watson, chief information officer of Telewest Broadband, said: “Remote working is a hot potato for employers. Many workers see personal and productivity benefits in working from home or from any remote location and while most senior managers would agree, they want controls and proof that remote working is appropriate for them.
“Changes in operating practices mean that the enterprise workforce, enabled to work remotely, can deliver huge cost savings and competitive advantage. However, there are always going to be issues that make it less practical for individuals and employers. We aim to put remote working to a stern test, from the perspective of the employer,” said Watson.
Remote working solutions from Telewest Business can allow organisations to connect home workers and branch offices at speeds of up to 2Mbps. This is particularly pertinent for the public sector, which needs to meet the Government’s Implementing Electronic Government (IEG) directives. Amongst the targets set, public sector organisations are tasked to reduce office space and travel time, as well as improving employees’ work-life balance.
The findings of the Remote Control trial will be updated regularly through the 48 hours of 15 and 16 November, and published at www.telewest.co.uk/business/remotecontrol
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About Telewest Broadband:
Telewest Broadband, the broadband communications and media group, currently passes 4.9 million homes and provides multi-channel television, telephone and internet services to 1.74 million UK households, and voice and data telecommunications services to around 67, 000 business customers. Its content division, Flextech, is the BBC's partner in UKTV. Together they are the largest supplier of basic channels to the UK pay-TV market with a portfolio that combines wholly owned and managed channels, including the fourteen joint venture channels with the BBC. For further information go to www.telewest.co.uk/media
In May 2004, Telewest Business was awarded the Communications Management Association (CMA) Chairman's Award for exceptional Customer Satisfaction ratings in the Wireline Services and Internet/Online Services sections of the CMA's “Communications Market UK 2003” report. More information can be found at www.telewest.co.uk/business
For further information:
Telewest Business press contacts:
Rebecca Tyrer, Press Office
T: 01483 584227
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