FOR IMMEDIATE RELEASE
Tel: (020) 8762 9292
HYPERION IMPROVES INFORMATION FLOW AT YORKSHIRE WATER
LONDON, UK – 16th November, 2004 – Yorkshire Water, the 9th largest water and sewerage services company in the world, has seen big improvements in its reporting and analysis capabilities through investment in business intelligence software solutions from Hyperion, (Nasdaq: HYSL) the global leader in Business Performance Management software.
Yorkshire Water provides 1.7m households and 140,000 businesses with water and sewerage services. It manages the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day. It also collects, treats and disposes of about one billion litres of waste water safely back into the environment every day.
According to Julian Halstead, IT Architecture Manager at Yorkshire Water: “We needed a sophisticated, quick, interactive and user-friendly intranet-based reporting service to allow users across a wide array of departments to gain access to their current and historic financial data that was hitherto locked up in an ICL mainframe. Initial investigations of internal customer requirements showed that our existing reporting system was cumbersome, exceedingly slow, rigid and limited. Previous solutions had been inflexible, difficult to develop, and often couldn’t provide users with the data they needed at the times they needed it. Empowering customers was key to success. By providing a generic reporting capability, we have allowed our users to interactively choose their own views and analysis. We wanted to hand control over to our internal customers so they could gain access themselves to their own data via an ad-hoc reporting template.”
Yorkshire Water selected Hyperion Performance Suite 8.2, a powerful business intelligence solution with rich enterprise reporting functionality. Through Hyperion Performance Suite, users can go from viewing a personalized report to a query and analysis environment that allows them to see what is behind the numbers. With Hyperion Performance Suite, companies can leverage data from existing enterprise transactional systems and deliver actionable information to knowledge workers, developers and analysts. Graphical, interactive dashboards help employees spot trends early so they can quickly leverage opportunities or take corrective action. Hyperion Performance Suite’s modern, distributed architecture scales to thousands of users and simplifies maintenance, end-user administration and content distribution for what Yorkshire Water has concluded is the low total cost of ownership.
Says Halstead: “We now have just over 70 users in Regulation, Customer Call Centre, Finance, Water Business Unit and Waste Water Business Unit departments. Internal response to the software has been overwhelmingly favourable. We have benefited hugely from the greatly improved speed of response and working from up-to-date data. The highly flexible nature of Hyperion Performance Suite means that users can determine their own analyses, rather than being forced to use pre-defined queries. Users can now concentrate on analysing their data rather than spending effort in simply getting hold of it. Ease of use should not be underestimated either. We have been able to get people using the software with little or no training.”
About Yorkshire Water
Yorkshire Water is the 9th largest water and sewerage services company in the world. It provides 1.7m households and 140,000 businesses with water and sewerage services. It manages the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day.
Hyperion is the global leader in Business Performance Management software. More than 9,000 customers – including 91 of the Fortune 100 – rely on Hyperion software to translate strategies into plans, monitor execution and provide insight to improve financial and operational performance. Hyperion combines the most complete set of interoperable applications with the leading Business Intelligence platform to support and create Business Performance Management solutions. A network of more than 600 partners provides the company’s innovative and specialized solutions and services.
Named one of the FORTUNE 100 Best Companies to Work For 2004, Hyperion employs approximately 2,500 people in 20 countries. Distributors represent Hyperion in an additional 25 countries. Headquartered in Sunnyvale, California, Hyperion generated annual revenues of $622 million for the 12 months that ended June 30, 2004. Hyperion is traded under the Nasdaq symbol HYSL For more information, please visit www.hyperion.com <http://www.hyperion.com> /uk, e-mail email@example.com or call 01784 228015.
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