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Andrew Smith
Object Marketing
Tel: (020) 8762 9292


LONDON, UK – 16th November, 2004 – Yorkshire Water, the 9th largest water and sewerage services company in the world, has seen big improvements in its reporting and analysis capabilities through investment in business intelligence software solutions from Hyperion, (Nasdaq: HYSL) the global leader in Business Performance Management software.

Yorkshire Water provides 1.7m households and 140,000 businesses with water and sewerage services. It manages the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day. It also collects, treats and disposes of about one billion litres of waste water safely back into the environment every day.

According to Julian Halstead, IT Architecture Manager at Yorkshire Water: “We needed a sophisticated, quick, interactive and user-friendly intranet-based reporting service to allow users across a wide array of departments to gain access to their current and historic financial data that was hitherto locked up in an ICL mainframe. Initial investigations of internal customer requirements showed that our existing reporting system was cumbersome, exceedingly slow, rigid and limited. Previous solutions had been inflexible, difficult to develop, and often couldn’t provide users with the data they needed at the times they needed it. Empowering customers was key to success. By providing a generic reporting capability, we have allowed our users to interactively choose their own views and analysis. We wanted to hand control over to our internal customers so they could gain access themselves to their own data via an ad-hoc reporting template.”

Yorkshire Water selected Hyperion Performance Suite 8.2, a powerful business intelligence solution with rich enterprise reporting functionality. Through Hyperion Performance Suite, users can go from viewing a personalized report to a query and analysis environment that allows them to see what is behind the numbers. With Hyperion Performance Suite, companies can leverage data from existing enterprise transactional systems and deliver actionable information to knowledge workers, developers and analysts. Graphical, interactive dashboards help employees spot trends early so they can quickly leverage opportunities or take corrective action. Hyperion Performance Suite’s modern, distributed architecture scales to thousands of users and simplifies maintenance, end-user administration and content distribution for what Yorkshire Water has concluded is the low total cost of ownership.

Says Halstead: “We now have just over 70 users in Regulation, Customer Call Centre, Finance, Water Business Unit and Waste Water Business Unit departments. Internal response to the software has been overwhelmingly favourable. We have benefited hugely from the greatly improved speed of response and working from up-to-date data. The highly flexible nature of Hyperion Performance Suite means that users can determine their own analyses, rather than being forced to use pre-defined queries. Users can now concentrate on analysing their data rather than spending effort in simply getting hold of it. Ease of use should not be underestimated either. We have been able to get people using the software with little or no training.”

About Yorkshire Water

Yorkshire Water is the 9th largest water and sewerage services company in the world. It provides 1.7m households and 140,000 businesses with water and sewerage services. It manages the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day.

About Hyperion

Hyperion is the global leader in Business Performance Management software. More than 9,000 customers – including 91 of the Fortune 100 – rely on Hyperion software to translate strategies into plans, monitor execution and provide insight to improve financial and operational performance. Hyperion combines the most complete set of interoperable applications with the leading Business Intelligence platform to support and create Business Performance Management solutions. A network of more than 600 partners provides the company’s innovative and specialized solutions and services.

Named one of the FORTUNE 100 Best Companies to Work For 2004, Hyperion employs approximately 2,500 people in 20 countries. Distributors represent Hyperion in an additional 25 countries. Headquartered in Sunnyvale, California, Hyperion generated annual revenues of $622 million for the 12 months that ended June 30, 2004. Hyperion is traded under the Nasdaq symbol HYSL For more information, please visit <> /uk, e-mail or call 01784 228015.

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Safe Harbor Statement

Statements in this press release other than statements of historical fact are forward-looking statements, including, but not limited to, statements concerning the potential success of anticipated product features, the anticipated product offerings and the potential market opportunities for business performance management software. Such statements constitute anticipated outcomes and do not assure results. Actual results may differ materially from those anticipated by the forward-looking statements due to a variety of factors, including, but not limited to the company's ability to retain and attract key employees, the successful and timely development of new products, the impact of competitive products and pricing, customer demand, and technological shifts. For a more detailed discussion of factors that could affect the company's performance and cause actual results to differ materially from those anticipated in the forward-looking statements, interested parties should review t
he company's filings with the Securities and Exchange Commission, including the Report on Form 10-K filed on September 13, 2004 and the report on Form 10-Q filed on November 9, 2004. The company does not undertake an obligation to update its forward-looking statements to reflect future events or circumstances.

“Hyperion,” the Hyperion “H” logo and Hyperion’s product names are trademarks of Hyperion. References to other companies and their products use trademarks owned by the respective companies and are for reference purpose only.

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