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The British Standards Institution has appointed Dr Mike Unwalla as Principal UK Expert for software documentation.

"Good user documentation can save industry millions of pounds," says President of the Institute of Scientific and Technical Communicators, Gavin Ireland. "We nominated Mike for this important role because of his proven commitment to the Technical Communication profession."

The System Software Documentation working group (WG2) works under the auspices of the International Organisation for Standardisation (ISO). It defines best-practice standards in the field of technical communication for software products. Technical writers around the world then use the standards to help them produce clear user documentation. This results in user-friendly manuals and online help systems which benefit both the customer and the end-user.

Richard, outgoing expert and now convenor of the ISO working group, says, "Mike was a core member of the editing team for many years. I'm really pleased to welcome him as the new UK expert."

"I'm thrilled!" enthuses Mike, who has just returned from an ISO meeting in Japan, "it's a great privilege to represent the UK."



The British Standards Institution "is about improving the quality of life through the application of best practice to everything we do". See

The Institute of Scientific and Technical Communicators (ISTC) is the principal professional body for technical communicators in the UK. See

ISO is a network of national standards bodies from 140 countries. For example, in the UK there is the BSI, the US has ANSI and Germany has DIN. These bodies work in partnership with international organisations, governments, industry, business and consumer representatives. See

TechScribe helps software companies to provide clear user documentation for their products. See

For information about JTC 1 (Joint Technical Committee 1) see

For information about SC 7 (Sub-committee 7, Software and System Engineering) see:

Media contact:

Mike Unwalla
+44 (0)114 266 6933

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