PRESS RELEASE FOR IMMEDIATE RELEASE
30TH NOVEMBER 2004
Avanquest UK (Formerly known as Avanquest Kommunicate) becomes exclusive accredited AVST (CallXpress and Seneca) training centre in the UK
Avanquest UK, provider of Business Process Management solutions has been chosen by AVST as the single approved source for AVST CallXpress product training in the UK.
Avanquest has been supplying, implementing and supporting leading-edge, best of breed, Corporate Solutions for almost twenty years. The Company has an unparalleled track record in understanding clients' business plans, providing solutions that accelerate and formalise internal processes and delivering a compliance conscious environment that enhances the interaction between colleagues, customers and suppliers.
Training, which is aimed at site/install engineers working for Avanquest Resellers, is held at the Avanquest bespoke training suite in the company’s Winchester offices. Training courses take place over a 5 day period and cover every aspect of CallXpress integration and installation. Courses conclude with an online exam.
Mark Steward, Consultant Trainer at Avanquest is responsible for all AVST training courses. Chris Thompson, CEO comments “Mark’s expert product knowledge and training skills is the most significant reason that we have been awarded this exclusivity by AVST.”
Mark has worked with the Company for 18 years. He started as a support apprentice, working his way through all levels of tech support. His knowledge has been gained through experience and being able to understand every issue that inevitably crops up during integration.
CallXpress delivers the most effective way to receive, send and manage messages of all types. This award-winning, best of breed solution, combines voice, fax and e-mail messages into one in-box and makes them accessible via telephone, wireless device or computer.
In addition to this accredited training, Avanquest UK offers training courses for end-users and administrators with tailor-made training options, so users and the company will gain full benefits and return on investment. Large business process automation systems require a great deal of planning and investment. Avanquest aims to support this at every stage. To ensure successful implementation it is important to source the right vendor with the right skills. Avanquest UK possesses a strong pedigree in the enterprise software market and will continue to support both resellers and customers through continued investment in training.
Avanquest UK is part of the Avanquest global organisation. Formed in June 2003 by parent company BVRP Software Group, Avanquest is a network of companies offering a complete range of software publishing resources and a worldwide market to software developers from around the globe. Avanquest has a local presence on five continents and long-established relationships across all channels of distribution in markets covering nearly 90% of the world’s total software sales. BVRP Software Group, a leading international software developer and publisher, was founded in Paris in 1984 and is listed on the Nouveau Marché of the Euronext stock exchange (ISIN FR0004026714). For additional information, please visit www.avanquest.com and www.bvrp.com.
Alison Hall, Public Relations
Tel: 07899 986932
Tel: 01962 835053
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