-The UK's leading professional support services company chooses BancTec
Slough, England – 8 February 2005 – BancTec has installed a new scanning system for The Capita Group Plc which will help the company process up to three quarters of a million TV licence renewals a year. The system scans and processes renewals from customers who do not auto-renew their licences by direct debit but instead post a form with a cheque.
The BancTec system enables Capita to process licences within five working days as it has the functionality to pre-process cheques. The new system is also linked into the main database to avoid manual re-keying of data.
Installed at offices in Bristol, the BancTec system has supported the administering of licences since Capita won the contract in July 2002. "Capita inherited the legacy IT systems established by our predecessors," said Chris Webley, Mail and Licence Processing Manager at Capita. "BancTec has provided us with hardware that is one quarter the size of the old system and processes more efficiently. We're very pleased with the system's performance and ease of use."
"We are delighted to have been chosen by this high-profile customer to provide an essential element in the updating of their systems," said James Silcock, Director of Business Development at BancTec. "Our pedigree in the cheque processing market has allowed us to deliver a system that provides tangible business and real customer benefits."
Founded in 1972, BancTec is a worldwide systems integration, business process outsourcing (BPO), software and services company delivering high-volume, mission-critical solutions to automate and streamline data and paper-intensive business processes. BancTec has deployed transaction solutions in over 50 countries, and counts among its customers some of the most prominent companies in the world. As a leading worldwide vendor, at least 50 million documents or items are captured and processed by BancTec systems every day across the world. BancTec's product suite combines unique flexibility, scalability, and connectivity to provide unprecedented levels of automation in the capture, processing, and distribution of both electronic and paper documents of all kinds.
BancTec complements its product suite with a line of proven hardware solutions, backed by dependable service and support. More at: www.banctec.co.uk
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0118 984 3386
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