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LONDON AND AMSTERDAM, March 2, 2005 – (Nasdaq:ININ) Six Interactive Intelligence, Inc. partners today claimed coveted channel awards at the Interactive Intelligence EMEA (Europe, Middle East, and Africa) Partner Conference in Amsterdam. At last night's gala dinner, Dutch and German channel partners swept the floor, with top ‘gong’, Partner of the Year, going to Dutch integrator, Brickworks. The company demonstrated exceptional skills, business and technical, in partnering with customers for Interactive Intelligence’s business comms software.

Atio, South Africa, took the Pinnacle Award for bringing in the biggest single deal in EMEA in 2004, whilst the Best Engineering Award, an award voted by the EMEA Interactive Intelligence Support Services team for focus on customer satisfaction, went to KPN, Netherlands. The fiercely contested Rising Star Award, awarded to the most promising channel newcomer, was shared by IP Experts, France, and Germany’s Agori Communications. TietoEnator, also from Germany, won the Best New Application Award for offering CIC, Interactive Intelligence’s contact centre software, as a hosted ASP solution.

This year saw the introduction of a special award for Marketing. The award, as the name suggests, recognises marketing activity: quality, focus and a commitment to promoting the Interactive Intelligence brand, as well as generating new business opportunities, made South Africa’s Atio a worthy first winner.

“All of our award winners have certain characteristics,” said Richard Brown, Interactive Intelligence's Managing Director, EMEA. “They are all successful, innovative, offer great value and have the customer at the heart of what they do – the very definition of what makes a great channel partner. Choosing award winners this year was a tough decision. Last quarter in EMEA was our best ever – with a determined, innovative channel like this, we can only go from strength to strength, and these awards acknowledge our partners’ contributions.”

Interactive Intelligence EMEA sells exclusively through its growing channel of resellers, currently numbering over 40.

About Interactive Intelligence Inc.

Interactive Intelligence Inc. (Nasdaq: ININ) is a global developer of business communications software for IP telephony, contact centre automation, unified communications, and customer self-service. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent company awards include Software Magazine’s 2004 Top 500 Global Software and Services Companies, and Network World Magazine's 2003 Top 200. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis, Indiana, U.S.A. The company has 12 offices throughout North America, Europe and Asia. The EMEA corporate office is located in Uxbridge, England, and serves more than 250 customers throughout EMEA, including companies such as Cetelem, Skandia, and Telefonica. Its telephone number is +44 20 8867 3670; on the Web:

This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Karen Worrall
Marketing Manager, EMEA
Interactive Intelligence Inc.
+44 (0) 208 867 3678

Claire Thompson
Zed PR
T: +44 (0) 118 944 0394
M: +44 (0) 7771 817015

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