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London, March 8, 2005 – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of enterprise communications solutions, has been listed in the visionaries’ quadrant for unified communications vendors by the research and advisory firm Gartner, Inc. The report, Magic Quadrant for Unified Communications 2005, recognises that the innovative features and capabilities of AVST’s CallXpress®, the leading unified communications (UC) solution from an independent supplier, has brought the company significant mindshare and market share.

The report noted that UC technology and applications have matured considerably in the last year. Products such as AVST’s CallXpress unified communications platform and Seneca® advanced speech module are gaining acceptance because they offer significant value to the enterprise market. According to Gartner, AVST’s CallXpress solution should be considered by companies that are looking for a platform-independent migration path from voice mail to unified messaging and a third party unified communication solution.

Gartner analysts Bern Elliot, Steve Blood and Drew Kraus evaluated AVST and 12 other unified communications (UC) providers on each company's technology vision and ability to execute in the marketplace. The report defines visionaries as companies that demonstrate a clear understanding of the UC market and offer a strong technical approach to one or two core areas.

“Being named a visionary by a well-respected analyst firm such as Gartner validates AVST’s strategy and roadmap,” said Hardy Myers, the company’s President and CEO. “We see a great expansion opportunity in the market as more companies recognise the need to replace outdated voice mail systems with unified communications solutions that include unified messaging and advanced voice recognition capabilities. CallXpress is the ideal solution for businesses to employ fast, dependable and cutting-edge unified communications tools and ease a company’s transition from traditional phone systems to next generation IP-based networks.”

CallXpress has a robust feature set that unifies email, voice mail and fax inboxes and enables hands-free phone access to voice mail, e-mail, fax, calendar and contacts. It provides flexible management on the road, allowing users to manage voice, fax and e-mail messages from any location at any time—whether via desktop, laptop, PDA, fixed land line or mobile phone. When LAN or Web access is not available, all messages can be managed in one phone call. From a desktop computer, CallXpress users have access to voice, fax and e-mail messages in a single e-mail inbox.

Gartner’s Magic Quadrant for Unified Communications 2005 report is available at

About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of enterprise communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, and its innovative speech applications module, Seneca®, AVST offers the industry’s most powerful suite of enterprise communications solutions. AVST’s solutions enable direct access to an enterprise’s communications infrastructure including voicemail, email and fax messaging from any voice or data device via a touch-tone, GUI or speech interface. Established in September 2003, AVST was formed from the combined businesses of Sound Advantage (established in 1997) and the AVT division (established in 1982) of Captaris, Inc.
Headquartered in Orange County, CA, AVST maintains facilities in Bellevue, WA and the United Kingdom and has remote sales offices across the United States. With more than 35,000 systems installed worldwide, AVST’s communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Paul Donaldson, UK Regional Director, at 01676 531180 or access the company's website at

Media Contact:
Susan Woollard
07796 698000

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