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Initial implementation to include enhanced online process management

Cambridge, Mass., April 14, 2005 – Pegasystems Inc. (NASDAQ: PEGA), the leading provider of smart, rules-driven business process management (BPM) software, today announced that it will be delivering its PegaRULES Process Commander BPM platform to Rabobank Nederland, the largest financial service provider in the Dutch market and the largest Internet bank in Europe. The agreement was signed in the fourth quarter of 2004.

Initially, Rabobank will be using the system to implement projects across Trade Services, including the online management of letters of credit and direct collections. In addition the system will be used in payment processing for aggregation, validation and intelligent routing into the group’s general ledgers.

Ben Christiaanse, executive vice president Payments & Savings Division at Rabobank Nederland said: “We chose to work with Pegasystems as its BPM technology fitted ideally with our operational requirements. Having a BPM architecture across our business will enable us to deliver enhanced service to our customers as we will be able to more effectively manage our business processes.”

David Wells, vice president and managing director of Pegasystems Europe, said: “This is a great endorsement of PegaRULES Process Commander and further strengthens the strategic relationship between Rabobank and Pegasystems. It is a great example of how business process management can be tailored to an organisation’s needs to make it more agile, profitable and competitive.”


About Rabobank

The Rabobank Group is the world's most creditworthy privately owned financial institution (and the only commercial bank with a triple-A rating). The Rabobank Group is the largest financial service provider in the Dutch market. It has over nine million private and business customers and is market leader in the Netherlands in virtually every area of financial services. The Rabobank Group consists of over 300 independent local Rabobanks in the Netherlands, all of them co-operatives with a combined
total of 1.5 million members.

The Rabobank Group also encompasses internationally well known specialised entities such as Rabobank International (corporate banking, investment banking and international retail banking), De Lage Landen (leasing and vendor finance), Gilde Investment (venture capital), Interpolis (insurance) and Robeco (asset management). Its international network encompasses 236 offices in 34 countries.

About Pegasystems

Pegasystems Inc. (Nasdaq: PEGA) provides software to automate complex, changing business processes. Our business process management (BPM) solutions provide organisations with the agility critical to managing growth, productivity and compliance. Our solution unifies pure-play BPM software with a sophisticated Business Rules Engine to drive business effectiveness. This patented technology enables organisations to "build for change" and overcome the execution gap that occurs as evolving business objectives outpace the ability of business systems to respond.

Pegasystems’ BPM suite offers standards-based technology built in a rapid-solution development environment. Our BPM solution combines the capability to solve a full range of business process challenges with the opportunity to leverage existing technology investments. By enabling business process responsiveness, Pegasystems makes it easier for people and systems to work together.

Pegasystems’ award-winning BPM suite is complemented with best-practice solution frameworks based on more than 20 years of experience helping Fortune 500 and other leading corporations in the financial services, insurance, healthcare, manufacturing and government markets.

Headquartered in Cambridge, MA, Pegasystems has regional offices in North America, Europe and the Pacific Rim. For more information, visit

For information, contact:

Jeremy Payne
Marketing director, Europe
Pegasystems Inc.
+44 (0)118 651641

Alex Crawshaw
Account manager
Pirate Communications
+44 (0)20 7297 3355

This press release was distributed by ResponseSource Press Release Wire on behalf of Pirate Communications in the following categories: Business & Finance, Computing & Telecoms, for more information visit