Imago Communications, organisers of the VoIP for Business show, today announces the results of its end user research into attitudes and usage of Voice over IP (VoIP*) technology. The research was conducted in conjunction with leading analyst company Ovum.
The research reveals that VoIP applications that improve 'teleworking' and 'employee mobility' are the most popular today - with both being cited by 61% of respondents when asked 'what APPLICATIONS are driving your move to VoIP?'. A massive 86% of respondents also said that wireless VoIP was of 'significant interest' to their organisation.
The importance of improving communications with employees working outside the office was also evident when asked 'what BUSINESS GOALS are driving your move to VoIP?' 47% of respondents agreed that 'enabling mobility' was one of those goals, with 44% citing 'enhanced flexibility' and 41% 'extending functionality to remote workers'. 47% said that the more general goal of 'improving communications' was behind their move to VoIP.
However the research suggests that one of the most important reasons why organisations are adopting (or looking to adopt) VoIP is still saving money - with 69% of respondents stating that 'cost savings' was a business goal behind the adoption of VoIP.
The good news for VoIP suppliers was that 75% of respondents that had deployed VoIP said that it was successful and had met all, or the majority, of their objectives. Yet challenges still lie ahead. 46% of respondents said that they still didn't fully understand the business benefits that VoIP and IP Communications could offer. 67% also stated that the interoperability of different suppliers' equipment in an IP network was still a major worry.
The VoIP for Business research findings are based on responses to an online research questionnaire. The research was conducted during April and May 2005. A full version of the research findings can be downloaded from http://www.voipinbusiness.co.uk/Issue%20One%20-%20VoipForBus...
* A technology for carrying telephone calls over IP networks (such as the Internet) that involves digitising and packetising voice streams. VoIP-based telephony will facilitate the adoption of advanced voice and data solutions that incorporate video conferencing, application sharing, multi channel contact handling, on-demand speech recording, unified messaging, unified directories and more
About VoIP for Business
VoIP for Business is a business event that demystifies the technology behind next-generation communications and creates the right environment for organisations to learn, evaluate, match needs and select VoIP solutions. VoIP for Business is built on an Integrated Event Format that includes: A VoIP Theatre (showcasing real life VoIP implementations), VoIP Demo and VoIP Showcase Theatres, and a VoIP Business Lounge. The inaugural VoIP for Business event took place at Olympia Conference Centre, London, in June 2005 and attracted over a thousand enterprise customers.
The Directors of Imago Communications have over 20 years experience in successfully designing, launching and implementing events for the high-tech community worldwide. Their business approach is based on an in-depth knowledge of what makes IT markets tick, and in catering for the real needs of end users at all levels, through a multi-faceted approach. Successful events they have launched and developed include: COMPEC, The Which Computer? Show, Softworld and Storage Expo.
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