- ImageFIRST integrated document management solutions enable the bank to cut costs and improve service-
London - Wednesday 10 February - Halifax plc is to streamline its cheque processing with a £1.45 million automated system from leading integrator, BancTec. The new system, which is due to go live in June, uses the latest imaging, workflow and archiving technology to handle up to 650,000 items per day.
The new solution comprises BancTec's ImageFIRSTR TPSTM cheque clearing system and ImageFIRSTR GeMS (General Enquiry Management Suite), together with ImageFIRSTR OpenARCHIVETM, which will be installed at the bank's Data Centre in West Yorkshire.
ImageFIRST TPS recognises details on the cheques, as they pass through the reader sorter transports at a rated speed of 1000 documents per minute. Any 'rejects' are sent to PC workstations to be re-keyed by an operator, from an image on screen - rather than the paper original. These images can also be used for signature verification
All items are archived to BancTec's ImageFIRST OpenARCHIVE, from where they can be retrieved by any terminal on the network, making the information instantly and easily accessible for later enquiry purposes. Exceptions (e.g. unpaid items) are then passed to BancTec's ImageFIRST GeMS system. Here, they are routed by a workflow system through the various enquiry processes.
"The end to end ImageFIRST solution will enable the Halifax to process cheques more efficiently. Imaging technology makes data more easily and more widely available, and will enable us to improve still further the quality of the service we provide to our customers," commented John Walsh, General Manager of Payment Systems at the Halifax.
TPS and GeMS, both launched in 1998, offer major processing improvements that address several of the banking market's major concerns: cost management, information accessibility and service improvement.
"As the UK market leader in the field of financial processing you would expect us to secure our business in this key area. Both of these solutions demonstrate our commitment to delivering IT systems that help deliver tangible business benefits to our customers" commented Guy Harris, Managing Director of BancTec Ltd.
BancTec Limited, a subsidiary of BancTec Inc., is a specialist in developing and implementing multi-million pound, integrated image processing, data capture and workflow solutions for blue chip financial and commercial organisations. One of the UK's top five document management vendors (according to recent research from both Wharton Information and Strategy Partners) BancTec focuses on providing mission critical solutions for a wide range of information processing and knowledge management requirements.
BancTec, Inc. (NYSE:BTC) BancTec is a worldwide systems integration and services company specialising in transaction management solutions for the banking, financial services, insurance, healthcare, government, utility, telecommunications and retail industries. The company is also a leading provider of computer and network services for major computer companies, government and corporate customers. BancTec employs more than 4,000 people worldwide and is headquartered in Dallas, Texas.
BancTec and ImageFIRST are registered trademarks of BancTec, Inc.: ServiceFIRST, Paper-2-Image (P2i) and ProcessFIRST are all trademarks of BancTec, Inc.
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