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Press Release

-'Best-in-class' data quality solution now available as service-based offering-

- More than 150 on-demand business application listings now available via the AppExchange-

ALDERMASTON, UK and SAN FRANCISCO, CA, USA - January 17, 2006 - Trillium Software, a division of Harte-Hanks (NYSE:HHS) and a leading provider of Total Data Quality (TDQ) solutions, and (NYSE:CRM), the market and technology leader in on-demand customer relationship management (CRM), today announced formal availability of DIAMOND DATA for's AppExchange.

Built on the AppExchange on-demand CRM platform, DIAMOND DATA for AppExchange also incorporates worldwide enterprise data from the Harte-Hanks CI Technology DatabaseT, providing access to global business-to-business data appending services and is immediately available for test drive and deployment at in conjunction with the Winter '06 release.

With AppExchange, customers now have access to new applications that bring the benefits of to an entire business, letting them manage and share all of their company information on-demand, reports. Using AppExchange, companies can easily add any number of new on-demand applications to their existing Salesforce deployments, extending their success and making the full power and creativity of the customer, partner and developer community available with just a click.

"DIAMOND DATA equips our users with the industry's 'best in class' data quality solution, leveraging the power of Harte-Hanks Trillium Software's leading global data quality solution and the richness and depth of the Harte-Hanks CI Technology Database, and providing a distinct advantage over competing CRM on-demand offerings," said Adam Gross, director, product marketing, "These applications can easily be added to the Web interface of an existing Salesforce deployment- making these enhancements available a click away."

"DIAMOND DATA for AppExchange provides a whole new way of delivering data quality functionality to an organisation," said David Pietropaolo, vice president of strategic sales, for Harte-Hanks Trillium Software. "Now customers can gain enhanced user productivity, sales efficiency, and accurate reporting benefits traditionally available only at enterprise organisations with advanced information quality solutions. The DIAMOND DATA offering is evidence of our continued commitment to expand the availability of high quality data throughout the enterprise and enable organisations to fulfil their vision of Total Data Quality."

DIAMOND DATA for AppExchange is one of more than 150 application listings created by, its customers and partners that are now available on the AppExchange, the world's first on-demand application platform. According to, AppExchange provides unprecedented ease of customisation and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM. Launched today, AppExchange enables all of these on-demand applications to be easily shared, exchanged and installed with one click into any account. AppExchange can be found at

=About Harte-Hanks=

Harte-Hanks, Inc., San Antonio, TX, is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to a wide range of local, regional, national and international consumer and business-to-business marketers. Harte-Hanks Direct Marketing improves the return on its clients' marketing investment with a range of services organised around five solution points: Construct and update the database - Access the data - Analyse the data - Apply the knowledge -- Execute the programs. Expert at each element within this process, Harte-Hanks Direct Marketing is highly skilled at tailoring solutions for each of the vertical markets it serves. Visit the Harte-Hanks Web site at or call in the USA (800) 456-9748 and in the United Kingdom call +44 (0) 1344 325500

Harte Hanks Trillium Software provides businesses with Total Data Quality solutions - a full complement of technologies and services providing global data profiling, data cleansing, enhancement, and data linking for e-business, customer relationship management, enterprise resource planning, supply chain management, data warehouse, and other enterprise applications.
Use of the Trillium Software SystemR by many of the world's largest and most successful companies has made Trillium Software the leader in its marketplace. For more information about Trillium Software and its offerings, call in the USA (978) 436-8900 and in the United Kingdom call +44
(0) 118 940 7666, or visit Trillium Software online at .

=About is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. AppExchange,'s on-demand platform, allows customers and partners to build powerful new applications quickly and easily, customise and integrate the Salesforce suite to meet their unique business needs, and distribute and sell on-demand apps at Customers can also take advantage of Successforce,'s world-class training, support, consulting and best practices offerings.

As of October 31, 2005, manages customer information for approximately 18,700 customers and approximately 351, 000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all.
Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit, or call 1800-NO-SOFTWARE.

Trillium Software is a registered trademark of Harte-Hanks, Inc. All other product and company names and trademarks are the property of their respective owners. is a registered trademark of, and AppExchange and Successforce are trademarks of, Inc. San Francisco, California. Other names used may be trademarks of their respective owners.

Press contact (UK):

Derek Harris (For Trillium Software)
Harris Communications
IT Marketing, Writing and PR
Tel: +44 (0) 845 8386 044
Mob: +44 (0) 786 7525 722

This press release was distributed by ResponseSource Press Release Wire on behalf of Harris Communications in the following categories: Consumer Technology, Business & Finance, Computing & Telecoms, for more information visit