Skip navigation
Skip navigation
You are using an outdated browser. Please upgrade your browser.

Internet Telephony sheds almost a quarter off phone bills, study finds

10 April, 2006 – Wembley, UK – Small businesses across the UK are losing more than £1billion annually using old telecoms systems, according to a new study from internet telephony services provider, Inclarity. The study of more than 500 managers of small to medium-sized enterprises (SMEs) found that while only one in eight (12 per cent) firms are currently making phone calls over the internet, these firms were seeing their telecommunications overheads drop by a quarter (23 per cent) and IT costs fall by 13 per cent.

A shocking three quarters (76 per cent) of SME managers have a limited or no understanding at all of Voice over Internet Protocol (VoIP) according to Inclarity. According to the most recent DTI figures*, there are 185,390 SMEs in the UK (companies with less than 250 staff – 2004 figures), and by uniting this figure with its own findings on potential savings, Inclarity estimates that UK SMEs could save just over £1billion per annum - £434 million on telecoms and £566 million on IT - by migrating to VoIP.

“SMEs can’t possibly be equipped to drive more efficient operations without fully understanding the technology options available to them. It would be like cutting bread with a spoon,” said Paul Anthony Beaumont, Chief Operating Officer of Inclarity. “It’s up to service providers to educate the market as to the benefits of VoIP, for the good of the UK economy. Not only does it cut company communications overheads, but VoIP also enables staff to work flexibly through remote working and use more effective voicemail and presence options.”

Larger SMEs (100-250 employees) were more likely to be using VoIP (18 per cent) or interested (35 per cent) in deploying it.

* source: SME Statistics 2004 - DTI

About the survey
The Inclarity VoIP SME report 2006 questioned managers at 522 small and medium-sized businesses across the UK during February 2006. The full report can be requested by emailing

About Inclarity
Inclarity is dedicated to the delivery of enhanced communications services, offering service solutions that increase revenue, attract and retain customers, and place them ahead of their competition.

Inclarity's Global Satellite Networking Solutions division works with local partners in commercial markets to provide optimum communications and infrastructure, facilitating smooth communications in and out of these markets. Utilising satellite networks, its solutions are unsurpassable in terms of availability, reliability, geographical reach and cost effectiveness. Inclarity's Broadband Telephony division offers the most comprehensive business level VoIP service available, encompassing business grade IP Centrex functionality, telco capabilities and a complete service wrap around. In addition Inclarity is an accredited iPass partner; the iPassConnect™ software powers Inclarity's Internet Roaming service, providing local-rate access to the Internet and Wi-Fi hotspots connectivity from all over the world.

Inclarity was ranked 74th fastest growing technology company in EMEA on the 2004 Deloitte Technology Fast 500 index (December 2004), up from 109th place the previous year.

PR Contacts:

David Larkin
Tel: 020 8634 0444

Chris Lee, Emily Farrell
Rainier PR
Tel: 020 7494 6578 or 020 7494 6573 or

This press release was distributed by ResponseSource Press Release Wire on behalf of Speed Communications in the following categories: Computing & Telecoms, for more information visit